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I was supposed to stay at the hotel on 11/25. I called the hotel night before to tell them I can?t make it to LAX and request a full refund because when I got to the Aiport my daughter was having severe seizures. The staff at the hotel told me I had to call Expedia which I did and Expedia told me ...
Overall good location and nice rooms. Breakfast is rather boring
The staff was very efficient and polite even though the check in desk was super busy. Our room was clean and comfortable. We did not have any problems with the airport shuttle.
Nice hotel great lobby comfortable and chic at the same time. Room Was comfortable and decorated nicely not very large but fine. Beds and pillows perfect and having a small balcony was nice also.
Very closed to the airport shuttle bus is plenty Great experienced, except a bit noice when people walk by your hall way
Great experience! The staff was super friendly, helpful, beds are so comfy, rooms are quiet. Couldn’t have asked for a better experience.
Booked this hotel for a stay and the physical room was a very pleasant experience. However, I was given a parking pass without being told there was a $15 charge. After giving my parking pass, they told me the total cost, which apparently did not include the $15 they tacked on. After checking out, ...
Good experience well located parking is expensive clean room
The beds were very comfy. Rooms were a bit noisy as people were returning back at 2am and yelling at each other. Outside appearance needs to be updated. Breakfast bar was so-so. Convenient location. Able to walk anywhere in Pasadena
Staff was very professional and courteous. The room was beautiful.
Staff was very nice and welcoming when I came in at 10pm Friday night on 3/16. Rooms was very clean, had plenty of towels and washcloths..My stay went very well.
The hotel location is excellent to walk around for shopping, museums, and food.
The only reason I picked this hotel was because it was close to the airport. The room was clean and the hotel staff checked me in pretty quickly. The shuttle to and from the airport was convenient.
Good proximity to LAX. Very pleased with the comforts of the hotel, excellent breakfast in a very pleasant dining room. Hotel is modern with well designed bathroom. Staff was cordial and very helpful with questions and maintenance personnel, Jose, provided prompt service with a cheerful greeting ...
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