Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
2.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from new york
Promenade Guignard-Belo Horizonte, MGPosted Feb 12, 2012 on Hotels.com
The Hotel's location is convenient and in a good location. The rooms are clean and spacious. The service is what was lacking. Messages to my husband were not forwarded. The wireless internet had to be given a new code each day which was an inconvenience. The receptionist was not very friendly. For someone who travels alot, i would not return to this hotel due to the poor service. The phone charges for a local call were higher than any place i have stayed in in the city of Belo Horizonte. The food was good with a large variety.