Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom ancaster

My experience

Posted Dec 9, 2014
Luxury and more luxury Staff in the dining areas were fabulous Chef was wonderful, food beyond our expectations Shuttle to the golf course excellent even when driver on break front desk brought us back
4 out of 5
for Everyone
by A verified travelerfrom Virginia, USA

Modern Rooms, Outstanding Views (More Work Needed)

Posted Nov 17, 2014
Pros: View, convenience, modern rooms, kind staff, and complimentary shuttle / ferry.
Cons: The hotel could use a fresh coat of paint and some updated infrastructure. It felt like we were stuck in 2002 or 1998, not nearly 2015
Location: Fourways Inn, Elbow Beach, Hamilton, and more.
The Newstead offered a wonderful view of Hamilton Harbour, convenient (& complimentary!) access to the beach and Hamilton, and clean, modern rooms with a kind staff. As such, we'd certainly stay here again, but do caution that the hotel is a bit weathered and the restaurant overrated. For example, tiles were falling off the infinity pool, the corridors felt like you were walking to a room in a motel, and the food was only so-so for the price. The bar was also disappointing. All in all, The Newstead's awesome location and view, coupled with the money they spent improving the rooms, makes it a solid choice for staying in Bermuda.
3 out of 5
by A verified traveler

Super expensive. Lost power, no wifi, no conpensat

Posted Oct 14, 2014
Super expensive. Lost power and wifi while there during a storm. Offered NO compensation
4 out of 5
for Everyone
by A verified travelerfrom portland, OR

Not bad

Posted Oct 11, 2014
This hotel gives an impression of a (very fancy) apartment complex. The view of the harbor and Hamilton is wonderful. We dined a lot on the patio with our children watching tv inside. Odd location (not on the beach). Elbow beach where the shuttle takes you is pretty, large and very clean - better than horseshoe. Shuttle can take some time occasionally though so you will need some patience waiting. They have free boat which goes to Hamilton but the schedule is restrictive so we ended up taking the bus a lot - bus stop a 5-min walk. Overall good experience.
5 out of 5
for Business Travelers
by Carlfrom Brooklyn

Great staff

Posted Oct 10, 2014 on Hotels.com
Wonderful staff and rooms. A little off the beaten path.
4 out of 5
for Everyone
by A verified travelerfrom Connecticut

Enjoyable stay, would recommend.

Posted Oct 1, 2014
Pros: See above
Cons: Return shuttle from beach to the hotel at times took longer to arrive to pick us up than we would prefer.
Location: See above
Our stay at the hotel was very enjoyable. Service was friendly, room very clean with a great view of the harbor. Water shuttle across the harbor to Hamilton was frequent and easy to use as well as the hotel's shuttle to the beach. Beach was approximately 5 minutes from the hotel, beautiful blue/green water with white sand. Infinity pool on the harbor at the hotel was wonderful. Meals were expensive but the food quality was very good.
5 out of 5
for Everyone
by A verified travelerfrom Severna Park, Md.

50th wedding anniversary early (Nov. 14 2014

Posted Sep 26, 2014
Pros: What is there not to like about the Newstead Belmont Hills, from the location, friendliness of staff, great views, tremendous restaurants.
Cons: Reduced prices for food, but that is every where in Bermuda.
Location: Location is central and 5 minute boat ride to Hamilton and shuttle service to airport, golf, and restaurant.
It was a tremendous vacation, probably the best we have enjoyed. We both love Bermuda and decided to go there for our anniversary. Everyone was very friendly, the weather was beautiful, the food was great, and the hotel was beyond our expectations. We are planning to go back again.
5 out of 5
for Couples
by A verified travelerfrom Cheshire

The best hotel I have stayed in.

Posted Sep 23, 2014
Pros: The setting , set by the side of the harbour and terraced into the rocks
Cons: To have the water ferry running all day
Location: Close to the capital Hamilton with its shops etc. only a ferry ride away.
The peace and tranquillity of this hotel is beyond expectations. The views across the harbour are superb. The convenience of the water ferry is good. The staff are courteous and friendly. Sitting by the pool and watching the occasional yacht go by is priceless..
5 out of 5
for Everyone
by A verified travelerfrom Seattle, WA

Posted Sep 20, 2014
Pros: The bed was comfortable. I liked the tv, but some channels didn't come in. The free shuttles were great. The front desk staff were kind and helpful
Cons: There were small ants on the bathroom floor. The bathtub may not be safe to get in and out of for older people. Take extra care not to fall or slip.
Location: Hamilton is close by. It has a ferry terminal there, so you can take ferries to different places. The hotel's free water taxi takes you right to it.
I really liked and appreciated the free airport shuttle both ways, as well as the free beach shuttle and water taxi to Hamilton. They helped a lot.
5 out of 5
for Everyone
by A verified travelerfrom New Jersey

Beautiful Pristine Setting and View

Posted Sep 12, 2014
Pros: Everything
Cons: notification that advance reservation is required for free shuttle from airport to hotel upon arrival
Location: Renting mopeds, snorkeling, golf course at Belmont Hills
A wonderful setting and location convenient to many destinations on the island. The resort is well planned and has lovely, meandering feel as one can walk along stone pathways and thru gardens to reach the pool, restaurant, spa and fitness center. The colors of buildings and landscaping is very calming. Free ferry to Hamilton and free shuttle to Coco Reef Resort with beautiful beach and accommodations. Free shuttle from hotel to airport