Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Very convenient location

Posted Jul 7, 2014
Great harbour view and excellent location. Friendly staff.
5 out of 5
Recommended
for Everyone
by Wendy from New York

Wonderful view

Posted Apr 23, 2014
Pros: The wonderful view, beautiful ground and convenient location.
We stayed at a bedroom suite, it was beautiful and spacious; our whole family has a wonderful time. The airport shuttle, ferry shuttle and beach shuttle are great pluses. The infinity has the great view of Hamilton city. I can't stop telling my friends how wonderful this resort is. We definitely will stay there again if we ever travel to Bermuda again.
5 out of 5
Recommended
for Everyone
by Nancy from Ohio

Very nice, elegant and comfortable hotel and staff

Posted Apr 15, 2014
Pros: The hotel is conveniently located where it is quiet, yet a 5 minute ferry right to the heart of Hamilton which was really nice.
Cons: Adding door stops for the big balcony doors so one does not get injured by the occassional wind gusts slamming them.
Location: Hamilton is a 5 minute on-site ferry ride, shuttles are offered to nearby beaches and Spicelands oceanfront horseback riding is a 15 minute taxi.
Beautiful hotel, nicely appointed suite. Every attention to detail from the fixtures to the decor was first class. The room had a lovely view of the harbor, the ferry was always prompt. When the room was cleaned each day it was spotless. Really enjoyed being there. The staff was prompt and helpful and the only thing I could imagine that needed added would be door stops for the big balcony doors as the wind tended to slam them shut and they are BIG and heavy. Kept propping them with the chairs. It was easy to get around once we figure it all out in terms of getting buses, taxis. The onsite ferry couldn't have been more convenient. Loved the warm pool and even warmer jacuzzi overlooking the harbor and city view. The deal I got from Expedia made this more affordable for us as ordinairily we couldn't have considered affording this. Everything everyone says about Bermuda being expensive is true and rightfully so considering everything is shipped in, so the room deal left more for being able to eat at the onsite restaurant which was lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with excellent transport into the city.

Posted Apr 12, 2014
Pros: Easy access to Hamilton,stunning views and extremely friendly staff.
Cons: Extra staff at breakfast.
Location: Not many facilities nearby but Hotel provided transport into the city and if you asked to the beach also.
Very pleasant stay could have done with more staff at breakfast as service was a little slow but overall a very enjoyable experience.Would certainly recommend the Hotel and Bermuda to friends.
5 out of 5
Recommended
for Everyone
by Scott from Newburyport, MA

Great Location - Upscale Amenities

Posted Apr 8, 2014
Pros: The pool, staff, rooms, views, shuttle service to Hamilton and proximity to beaches are ideal. The golf course is a little short, but offers challenge
Cons: The pool area felt slightly understaffed at times and the resort would have benefited from opening the pool bar as people were there every day.
Location: Ideal. Everything you're looking to do in Bermuda is in striking distance.
The Newstead hotel staff was responsive and courteous, but not overbearing and presumptive. Room's were serviced twice a day and the views from the private balconies are beautiful and serene. The location of Belmont Hills golf course and Blu restaurant actually is a 5-minute shuttle ride from the Newstead, so resort options for dining close to he grounds are slightly limited. This stated, there are plenty of options only a quick ride from the resort and grocery markets are also within a mile or less. Bermuda is expensive, but all things considered you will not be disappointed with all that this resort has to offer.
5 out of 5
Recommended
for Couples
by Denis from Toronto, ON

Nice getaway.

Posted Apr 8, 2014
Ideal resort for a short stay. We were looking for a quick 3 day vacation to tie us over until the warmer weather finally arrives in Toronto. We wanted a resort within North America where we wouldn't have to spend a large part the day traveling to and from Toronto...Bermuda fit the bill since we were able to get direct flights. We spent 2 of the 3 days on the golf course. The staff are very friendly and will accommodate you whenever possible. My only negative is some of the front desk staff move at their own pace...they don't seem to be in a hurry. We took advantage of their shuttle service which saved us a few dollars on taxi fares (except for the tips we gave to our friendly shuttle drivers). The shuttle service also includes a ride to and from the airport. At the end of the day, I would definitely recommend this resort.
5 out of 5
Recommended
for Everyone
by Kim from New Jersey

Newstead Hotel

Posted Mar 31, 2014
Pros: large suite, free airport pick up and free ferry ride to hamilton
Cons: none
Location: Front street has bars, restaurants, night clubs, shops and you can get there in 5 minutes through via the free ferry ride OR $10 taxi ride
Exceptional hotel. Upon entering you will see the breathtaking view of the ocean through the glass walls of the lobby. The suites are huge, enough room for at least 4 people to stay comfortably. The suite offers a full kitchen equipped with all utensils, living room, dining table, enormous balcony with furniture, large bedroom and large bath with jacuzzi tub. Everything is excellent, the staff, the amenities and services. Bermuda stands out for its very friendly people, clean, safe, and small island. Island is only 21 miles long and 1 mile wide, you can get anywhere on the island. The hotel offers free ferry ride to Hamilton where you can have dinner and bar hop on Front Street. Beautiful island where you can have fun and relax. The beaches are impeccable with pink sand! I would love to return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great but could be better

Posted Mar 17, 2014
Pros: Location and Lay out
Cons: More proactiveness to make people feel the value of their money is spent. Not once where we asked if we wanted a drink when laying out by the pool.
Hotel is beautiful and the staff great. One area for improvement is to be proactive on making guests very special. It's the little things that make the big difference. In a room with 3 people I was continually asking for 3 coffee mugs and 3 glasses. The hot top was not working and we got a couple fo different reasons why...but staff is pleasant and the room was great and very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is awesome!

Posted Mar 11, 2014
Simply excellent. My wife, my little daughter and I were greatly impressed with this hotel. We are soooo going back!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, nice & clean

Posted Mar 10, 2014
Would have been easier if the ferry ran more frequently. Restaurant was very expensive, food quality & choice. Poor