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Grotto Bay Beach Resort

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Grotto Bay Beach Resort

Grotto Bay Beach Resort

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04

Explore the area

  • AirportSt. George's (BDA-L.F. Wade Intl.)2 min drive
  • Popular LocationElbow Beach25 min drive
  • Popular LocationWarwick Long Bay28 min drive
  • Popular LocationKing's Wharf in Dockyard59 min drive

Choose dates to view prices

About this area

Hamilton Parish

Grotto Bay Beach Resort is located on a private beach and in an area with great airport proximity. Carter House (St. David's Island Historical Site) and Tucker House Museum are cultural highlights, and some of the area's attractions include Somers Garden and Bermuda Aquarium Museum and Zoo (BAMZ). Traveling with kids? Consider Bermuda Underwater Exploration Institute, or check out an event or a game at Bermuda National Stadium. Snorkeling, water skiing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Hamilton Parish travel guideOpens in a new window
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Map

What's nearby

  • Crystal Caves - 7 min walk
  • Blue Hole Park - 8 min walk
  • Elbow Beach - 25 min drive
  • Warwick Long Bay - 28 min drive
  • King's Wharf in Dockyard - 59 min drive

Getting around

  • L.F. Wade Intl. Airport (BDA) - 2 min drive

Restaurants

  • Swizzle Inn — 3 min walk
  • Tom Moore's Tavern — 10 min walk
  • Rustico Restaurant — 6 min drive
  • Harbourfront — 11 min drive
  • Tempest Bistro — 11 min drive

About this property

Grotto Bay Beach Resort

Resort with private beach, full-service spa
Catch some rays on Grotto Bay Beach Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 201 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include room service, hair dryers, and safes.
Grotto Bay Beach Resort offers 201 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor tennis courts and a water park (surcharge) with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Natura Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: USD 23.50 for adults and USD 13.50 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Cave exploring
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Tennis
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese

Business services

  • 24-hour business center
  • Conference space (1076 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Books
  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • LED light bulbs
  • Safe

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Guest rating 4+
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Hotel resort
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Washer and dryer
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3 star
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 11.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23.50 for adults and USD 13.50 for children (approximately)
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 11.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 527 out of 994 reviews
5 - Excellent 53%
Rating 4 - Good. 342 out of 994 reviews
4 - Good 34%
Rating 3 - Okay. 83 out of 994 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 994 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 994 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grotto Bay is by far one of the most beautiful resorts that my family has ever stayed at. Not only is it beautiful but it’s clean and the staff was so friendly and kind. We hope to be back soon!
Stayed 9 nights in Sep 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great snorkeling. Dated, and not clean, no communication on rooms and resort property. Beach not clean and not maintained (chairs, umbrellas).
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, loved the amenities, fantastic food, comfy room with a spectacular view. Our family loved Grotto Bay and will be back.
Stayed 4 nights in Aug 2021

3/5 Okay

Liked: Cleanliness
The property was OK very nice location beautiful caves. The property was a little rundown there was no pressure in the shower it was a lot of rusty stuff in the shower many times I went to the front desk and there was no one at the front desk
Stayed 5 nights in Aug 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service
Woke up early in the morning to go the bathroom and was shocked to see a few big Cockroaches running around in the room. I actually stepped on one and my husband killed a second one. Notified the receptionist Cally and was told that “you are on an island. It’s common to see cockroaches…” she went on and on to justify without an apology until I told her that it’s not acceptable to have cockroaches in the room and demanded to speak with the general manager who claimed to be busy and no time to speak to us. Additionally, the bathtub was not cleaned on the second day. The beach sand and hair were all over the bathtub. We were extremely disappointed in cleanliness of the room and how the hotel addressed the issues.
Stayed 2 nights in Aug 2021