This hotel has pros and cons. Pros: Gorgeous stretch of water, nice beach, nice amenities (beach towels/chairs/umbrellas/floats, etc.), great service, friendly staff, excellent dinners and desserts, meal plan option is great, shuttle to bus stop. Cons: Bugs in room, dated rooms. For consideration: hotel is located on a cliff and there are many steps/inclines to climb - thus may not be appropriate for some folks.
More details on pros - I cannot say enough about the great service we received. Staff were so friendly and helpful. Dinners were great and the desserts were outstanding. Compared to dinner, breakfast was ok and lunch could use a boost in my opinion. Beach and ocean view were outstanding. If anything brings you to this hotel, it would be that, and it did not disappoint. Snorkeling close by!
More details on cons - small bugs seemed to be able to get in through cracks in door/room. Management did address my concern by moving us to another room (which was a bit better) and by spraying the affected area. I have been to many other tropical island destinations before and have never encountered a situation quite like we had here. Ultimately, the approximately 1/2 inch gap under the front door needs to be covered. This would likely result in a huge improvement. Rooms were dated and could use a refresh but that may or may not matter to folks.
This is the only hotel I've stayed at in Bermuda so cannot compare to others locally. But seems like best beach for price.
