Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wake up to the sound of the ocean.

Posted Jul 24, 2014
Loved my stay here. I had a mother daughter vacation. We were treated well, the staff is friendly and we both felt very taken care of. We look forward to going back!
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Paradise!

Posted Jul 15, 2014
Pros: The location and the staff.
Cons: Nothing
Location: Great location and can get to any part of the island easily.
I have been a frequent traveler to Bermuda over the last 30 years but this was the first time I have stayed at the Reefs and it was everything I had heard about and more. Great location and views. Staff and food were excellent!
5 out of 5
Recommended
for Couples
by A verified traveler

Great vacation for relaxation!

Posted Jun 27, 2014
Our stay at the Reefs was fabulous! It was so beautiful and relaxing, and the service was excellent. We highly recommend it for honeymoons and anniversary celebrations.
5 out of 5
Recommended
for Couples
by Jim from New Jersey

Cliff side

Posted Jun 24, 2014
The only way our stay could have been better is if I were writing this while still in our room. Cleanliness, comfort, attentiveness, quality of food, amenities, staff - all top shelf. Oh my! What "a room with a view". Thank you.
5 out of 5
Recommended
for Everyone
by Carol from Massachusetts

Excellent hotel & staff

Posted Jun 21, 2014
Location: Dockyard-snorkeling off catamaran, watch glass blowing, eat rum cake, national museum Crystal and Fantasy Caves Shopping in City of Hamilton Relax!
We were pleasantly surprised by The Reefs. The room was updated, just as shown on line, the staff warm and welcoming, the food excellent, and the view perfect. Small, cozy, friendly feel. Every comfort has been considered. Great place for teens, adults and couples. Amazing included breakfast. Great private beach, located just below infinity pool via an easy walkway on property (not too steep). Snorkeling/kayaking right on private beach. If you want the famous Horseshoe Beach, it is only a 15'ish' minute walk down the street (or easy bus ride right outside hotel for $4/person). If you have younger children (10 and under) and want lots of group activities for them, consider the Fairmont just down the street. Otherwise, enjoy the privacy, serenity and elegance of The Reefs.
5 out of 5
Recommended
for Everyone
by David from New York, NY

A Real Find!

Posted May 27, 2014
Pros: Location, beach, staff.....
Outstanding experience; small hotel with exceptional service, staff that gets to know the guests and are extremely attentive. Will absolutely go back. Food was very good, including a daily tea.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel on the water

Posted May 27, 2014
Best experience I have had in a long time. Property is immaculately clean and the staff are very friendly. View of the ocean is breathtaking.
5 out of 5
Recommended
for Everyone
by Kit from newtown Sq. PA

Great location

Posted May 12, 2014
Cons: See above
I have been to the Reefs several times and will return again. My only wish is that the pool could be heated.
4 out of 5
Recommended
for Students
by A verified traveler

Lovely/ Gentile hotel

Posted May 6, 2014
Cons: Amenities could be improved - like newspapers, a place to buy sundries, van ride to/from the airport.
Location: There isn't a lot to do if you aren't on a motor scooter. The beach is lovely, but that's about all.
The weather was a bit of a problem - very, very windy. We planned to go sailing, but wind prohibited that. Taxis are very pricey - getting around by bus is possible, but not at night. Accommodations at the Reefs are not luxurious - but staff attitude makes up for that.
5 out of 5
Recommended
for Everyone
by A verified traveler from Keller, TX

Nice, clean hotel

Posted Apr 29, 2014
Pros: Hotel is clean and has a nice location
Location: To do anything outside the hotel people has to either rent a bike or take taxi but the commute is not far
The Reefs hotel is very close to the beach which is private. I felt comfortable and safe. Staff was very friendly and helpful.