Ratings based on 84 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Chicago
Breathtaking views from the room!Posted Aug 11, 2014
Pros: It was small and convenient to get around. The views from our room were spectacular.
Cons: The service was spotty. Sometimes wonderful and sometimes very slow. The high speed internet was free but also spotty especially in the room.
Location: Great location with wonderful sea breezes! Walking distance to other cute restaurants, some private beaches, and bike shop on site.
Our room was small and rather simple but the views are amazing! We loved the small boutique feel of the hotel.
for Everyoneby A verified traveler
Wake up to the sound of the ocean.Posted Jul 24, 2014
Loved my stay here. I had a mother daughter vacation. We were treated well, the staff is friendly and we both felt very taken care of. We look forward to going back!
for Everyoneby A verified traveler from North Carolina
Paradise!Posted Jul 15, 2014
Pros: The location and the staff.
Location: Great location and can get to any part of the island easily.
I have been a frequent traveler to Bermuda over the last 30 years but this was the first time I have stayed at the Reefs and it was everything I had heard about and more. Great location and views. Staff and food were excellent!
for Couplesby A verified traveler
Great vacation for relaxation!Posted Jun 27, 2014
Our stay at the Reefs was fabulous! It was so beautiful and relaxing, and the service was excellent. We highly recommend it for honeymoons and anniversary celebrations.
for Couplesby Jim from New Jersey
Cliff sidePosted Jun 24, 2014
The only way our stay could have been better is if I were writing this while still in our room. Cleanliness, comfort, attentiveness, quality of food, amenities, staff - all top shelf. Oh my! What "a room with a view". Thank you.
for Everyoneby Carol from Massachusetts
Excellent hotel & staffPosted Jun 21, 2014
Location: Dockyard-snorkeling off catamaran, watch glass blowing, eat rum cake, national museum Crystal and Fantasy Caves Shopping in City of Hamilton Relax!
We were pleasantly surprised by The Reefs. The room was updated, just as shown on line, the staff warm and welcoming, the food excellent, and the view perfect. Small, cozy, friendly feel. Every comfort has been considered. Great place for teens, adults and couples. Amazing included breakfast. Great private beach, located just below infinity pool via an easy walkway on property (not too steep). Snorkeling/kayaking right on private beach. If you want the famous Horseshoe Beach, it is only a 15'ish' minute walk down the street (or easy bus ride right outside hotel for $4/person). If you have younger children (10 and under) and want lots of group activities for them, consider the Fairmont just down the street. Otherwise, enjoy the privacy, serenity and elegance of The Reefs.
for Everyoneby David from New York, NY
A Real Find!Posted May 27, 2014
Pros: Location, beach, staff.....
Outstanding experience; small hotel with exceptional service, staff that gets to know the guests and are extremely attentive. Will absolutely go back. Food was very good, including a daily tea.
for Everyoneby A verified traveler
Gorgeous hotel on the waterPosted May 27, 2014
Best experience I have had in a long time. Property is immaculately clean and the staff are very friendly. View of the ocean is breathtaking.
for Everyoneby Kit from newtown Sq. PA
Great locationPosted May 12, 2014
Cons: See above
I have been to the Reefs several times and will return again. My only wish is that the pool could be heated.
for Studentsby A verified traveler
Lovely/ Gentile hotelPosted May 6, 2014
Cons: Amenities could be improved - like newspapers, a place to buy sundries, van ride to/from the airport.
Location: There isn't a lot to do if you aren't on a motor scooter. The beach is lovely, but that's about all.
The weather was a bit of a problem - very, very windy. We planned to go sailing, but wind prohibited that. Taxis are very pricey - getting around by bus is possible, but not at night. Accommodations at the Reefs are not luxurious - but staff attitude makes up for that.