Ratings based on 75 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from North Carolina
Paradise!Posted Jul 15, 2014
Pros: The location and the staff.
Location: Great location and can get to any part of the island easily.
I have been a frequent traveler to Bermuda over the last 30 years but this was the first time I have stayed at the Reefs and it was everything I had heard about and more. Great location and views. Staff and food were excellent!
for Couplesby A verified traveler
Great vacation for relaxation!Posted Jun 27, 2014
Our stay at the Reefs was fabulous! It was so beautiful and relaxing, and the service was excellent. We highly recommend it for honeymoons and anniversary celebrations.
for Couplesby Jim from New Jersey
Cliff sidePosted Jun 24, 2014
The only way our stay could have been better is if I were writing this while still in our room. Cleanliness, comfort, attentiveness, quality of food, amenities, staff - all top shelf. Oh my! What "a room with a view". Thank you.
for Everyoneby Carol from Massachusetts
Excellent hotel & staffPosted Jun 21, 2014
Location: Dockyard-snorkeling off catamaran, watch glass blowing, eat rum cake, national museum Crystal and Fantasy Caves Shopping in City of Hamilton Relax!
We were pleasantly surprised by The Reefs. The room was updated, just as shown on line, the staff warm and welcoming, the food excellent, and the view perfect. Small, cozy, friendly feel. Every comfort has been considered. Great place for teens, adults and couples. Amazing included breakfast. Great private beach, located just below infinity pool via an easy walkway on property (not too steep). Snorkeling/kayaking right on private beach. If you want the famous Horseshoe Beach, it is only a 15'ish' minute walk down the street (or easy bus ride right outside hotel for $4/person). If you have younger children (10 and under) and want lots of group activities for them, consider the Fairmont just down the street. Otherwise, enjoy the privacy, serenity and elegance of The Reefs.
for Everyoneby David from New York, NY
A Real Find!Posted May 27, 2014
Pros: Location, beach, staff.....
Outstanding experience; small hotel with exceptional service, staff that gets to know the guests and are extremely attentive. Will absolutely go back. Food was very good, including a daily tea.
for Everyoneby A verified traveler
Gorgeous hotel on the waterPosted May 27, 2014
Best experience I have had in a long time. Property is immaculately clean and the staff are very friendly. View of the ocean is breathtaking.
for Everyoneby Kit from newtown Sq. PA
Great locationPosted May 12, 2014
Cons: See above
I have been to the Reefs several times and will return again. My only wish is that the pool could be heated.
for Studentsby A verified traveler
Lovely/ Gentile hotelPosted May 6, 2014
Cons: Amenities could be improved - like newspapers, a place to buy sundries, van ride to/from the airport.
Location: There isn't a lot to do if you aren't on a motor scooter. The beach is lovely, but that's about all.
The weather was a bit of a problem - very, very windy. We planned to go sailing, but wind prohibited that. Taxis are very pricey - getting around by bus is possible, but not at night. Accommodations at the Reefs are not luxurious - but staff attitude makes up for that.
for Everyoneby A verified traveler from Keller, TX
Nice, clean hotelPosted Apr 29, 2014
Pros: Hotel is clean and has a nice location
Location: To do anything outside the hotel people has to either rent a bike or take taxi but the commute is not far
The Reefs hotel is very close to the beach which is private. I felt comfortable and safe. Staff was very friendly and helpful.
for Everyoneby Chris from Boston MA
Top of the line servicePosted Apr 25, 2014
Wonderful staff and superior dining Room ac wasn't working but overall was a pleasant stay