I love this hotel, is really new, with new facilities and installations, so you can get in a comfortable clean bed every night. I love the idea to be able to clean your clothes in their own laundry room; i make us feel at home. The cleaning staff is really professionals and does very good their job. The front desk personnel are rude and helpless. They never have a smile when we got into the lobby, they do not even concern if you are ok or not. I will suggest training the personnel on customer service. But i will recommend because it is cheap and clean, and located in a nice Cancun area.
tika from colombia
If you re visiting Cancun for business or leisure, choose to stay at the One Cancun Centro (Downtown). This affordable hotel …More
This hotel went above and beyond my expectations. The room was clean, comfortable and always restocked. The staff were friendly, fun and never more than a moment away to get you anything you may ask of them. The hotel was quiet and relaxing, but fun and entertaining when you wanted to participate in the activities. The pool and outdoor area was well maintained, and a beautiful sight to see the ocean just past the infinity pool at while basking in the sun. The food was 5 star, amongst all of the options that keep your palate well satisfied. This is the only hotel I will be staying at for all my future visits to Cancun.
Heather from Boston
The Live Aqua Cancun - Adults Only - All Inclusive is located in front of a white sand beach, across the street from La Isla …More
I visited for my 30th birthday and have absolutely no complaints. The staff was wonderful. I came with 6 friends and we received champagne in arrival. We arrived hours before check-in and were still able to go ahead and check-in to our rooms. I would recommend this all inclusive to anyone.
This all-inclusive resort is on the beach overlooking the Caribbean, 8km (5 mi) from Cancun's restaurant and entertainment …More
The moment that we arrived at the hotel, there was always a person from the staff who helped us with all needs. Everyone on the staff rocked and made the vacation that much better. We were given a lower room when we checked in early and requested another room with a view. The staff put us in room # 345 and it was fantastic- large and clean- with a grand view of pool and beach. Upon check in, we were given food or spa vouchers that we used every day at the pool bar and for food. The kitchen down by the pool turned out some excellent pizza's and the bar served some nice strong drinks. The location is perfect as it was close to the grocery store and local bars. Only negative comment would be room service did not stock coffee daily when cleaning room but purchased at store for morning jolt. If I am ever in Cancun Downtown and need a place to relax by pool/sea-- I would come back to this place in a heartbeat!!!!!
David from Arizona
Nestled on the beach, this Cancun hotel is within minutes of Plaza Caracol, Playa Caracol, and Forum Beach. Also nearby are …More