Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from new hampshire

Relief!

Posted Aug 14, 2014
Pros: Location and the room
Cons: A restaurant
Location: Too much to mention!
After flying and then driving, French Quarter was like an oasis...nice and cool and the staff (especially Jenny!) our intro and stay were the best! I would love to return when we have more time. Thanks FQ!
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great hotel in the heart of historic Charleston

Posted Aug 13, 2014
Great location. Walking distance to everything. Common areas are plush and well stocked with goodies. Room was very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Convenient and little touches were wonderful.

Posted Jul 25, 2014
Pros: Lovely room, nice touches, friendly staff, quiet but convenient.
Cons: Bed mattress could use some updating.
Location: Central, within walking distance to everything within historic but quiet location off alley.
The hotel is clean, spacious, with friendly staff and nice touches such as pillow concierge, movie snacks, tea time, happy hour, and great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great hotel!

Posted Jul 21, 2014
My wife and I enjoyed this hotel! The staff was friendly and helpful. They are always at your beck and call. The wine and cheese socials, late night snack and complimentary breakfasts were top-notch! The hotel is close to the market, restaurants and attractions. The hotel also boasts a pillow menu, with complimentary turn down service and free movie library. All I all, it is one of the best hotels in terms of service and hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Cosy, warm & great location!

Posted Jul 19, 2014
Pros: Walking distance to restaurants, attractions and safe area.
Cons: A thicker duvet on bed even in summer will feel more comfortable.
Location: Walking the Battery, waterfront Park, Rainbow Row, Edmonston-Alston House or take the free trolley to Charleston Museum. Do the Gateway, etc...
Great knowledgeable staff from the valet, front desk, efficient housekeepers and pleasants. The young lady who greet the people in the lobby for the 5h30p cheese & wine reception and the one in the morning for breakfast. Just great and the breakfast is more than I can ask for. Also great room service! And what about the coffee and tea available on each floor from 6h30a. Very appreciated!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
The kids loved the cookies and milk, we loved the wine and cheese.
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester, uk

Great location in historic center

Posted Jul 8, 2014
Cons: Couldn't find anything to improve the hotel but we got a little lost in one way system to find valet parking.
Had to wait 10 minutes for room to be ready so the receptionist arranged bottle of champagne in way of apology which was a nice surprise. The room which was a suite was clean and spacious with a sofa bed for 12 year old son. The location was in the historic centre where you can take a carriage ride round the town. We only stayed 1 night on our way to universal but I she'd we had stayed 2 nights.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Location: Excellent location walking distance to shopping, dining, and sites.
This was our second time staying here and could not have been more pleased.
3 out of 5
by A verified traveler

Would stay elsewhere

Posted Jun 16, 2014
No restaurant, bar, spa or pool. Here because host of wedding booked here. I regret.
5 out of 5
Recommended
for Everyone
by Phyllis from Buffalo, NY

Great Location

Posted Jun 16, 2014
Pros: Everything
Cons: Taxi service was not reliable. We had to recall taxi service for our trip to the airport since desk never ordered it for us.
Location: Close to the market and shopping and great restaurants
Everything from the first moment we checked it was great. Very friendly staff especially Mark the doorman. Our room was beautiful. Breakfast was very nice, staff was wonderful. Location was great, walk to everything.