Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Very nice stay for short visit!

Posted Jan 18, 2015 on Hotels.com
Very nice stay for short visit!
3 out of 5
Recommended
for Families
by A verified traveler

マネージャーの対応にガッカリ

Posted Jan 9, 2015 on Hotels.com
前回滞在して,立地が良かったので,今回も利用しましたが,長旅の疲れを癒そうとベッドのシーツをめくった瞬間,なんとなが〜い髪の毛が‼︎気になってさらにシーツをめくってみたら,長いのと短いのと合わせて3本発見‼︎フロントに報告し,お部屋を変えてくれる事になり,フロントのスタッフとその部屋へ行き,スタッフが念のためベッドのチェックをしましょうとシーツを開けた瞬間,また髪の毛‼︎他にもうお部屋がないという事で,仕方なく一晩過ごし,スタッフが翌日にはマネージャーに報告してくれると,丁寧にしてお詫びの言葉があったのは良かったのですが,翌日チェックアウト時にマネージャーは何もその事に触れることなく、事務的にチェックアウトを進めようとしたので、シーツの件について言ったら,ただハウスキーピングに確認したら,シーツは替えてるとの答えでした。何の謝りの言葉もなく‼︎ もう2度とこちらを利用したくないと思いました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Posted Dec 26, 2014
very pleasant. common areas a bit dated (e.g. carpets)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
the room was very comfortable and quiet; good pillows and beds.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2014 on Hotels.com
2 out of 5
Recommended
for Couples
by Gordon Richardsonfrom Danielson CT

Lack of maint

Posted Aug 21, 2014 on Hotels.com
Very Pricey for the old charm with windows that don't open. Holes in the wall. dirty linen, dirty shower....You get the picture
4 out of 5
Recommended
by billfrom ri

Posted Aug 13, 2014 on Hotels.com
very nice, clean staff friendly would stay again
2 out of 5
Recommended
by Fredfrom Michigan

Disappointing

Posted Aug 7, 2014 on Hotels.com
Overall maintenance and service suffers because there just isn't a great deal of competition in this area. We checked in on a Friday night around 8PM and the lone person at the reception desk was also stuck with handling all of the incoming calls - including reservations. The $216 room was tiny and only superficially clean. I would drive a greater distance next time and get a room that is really clean and a much better value. There are very few hotel options in Exeter and the people who run this place obviously take advantage of their guests because of this lack of competition. Won't be staying there again.
4 out of 5
Recommended
for Families
by Michèlefrom Montréal

Posted Jul 8, 2014 on Hotels.com
Personnel tres acceuillant malgré arrivée tardive! La chambre était petite mais très propre! Le lit très confortable!! Le déjeuner au Epoch était excellent !
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 15, 2014 on Hotels.com