Pelican Grand Beach Resort - A Noble House Resort

I reserved three adjacent ocean front rooms in August through Expedia. I personally called the hotel to make sure of the reservations and was told that everything was okay. I called again two days before arrival to confirm that the rooms would be adjacent. I was assured that there was no problem. However, upon arrival we were assigned rooms on three different floors. This was not acceptable to us and we told the desk clerk of our previous reservations. He finally put us all in three rooms on the same floor, but not together. One of the rooms was different from the other two in accomodations, it was ocean view, not ocean front. So much for reservations. I feel that the hotel should have reimbursed us for the one room that was different from what we reserved. All three of the rooms were supposed to be identical and adjacent.

the staff is was very helpful. The suite was beautiful with a great ocean view.Only wish the mattress was firmer.

Extremely great hotel and neat to experience oceanview for once!

Love the accommodations, the staff was exceedingly welcoming. Enrique was our favorite amongst the staff, he made us feel at home right away! He always had a smile and we enjoyed talking with him. All of the restaurants were top notch. We had dinner at the bar, and also lunch and dinner at the restaurant, perfect every time... and our guests agreed! And even the room service was great too.

Beach was small as a result of hurricane Sandy. Table lamp is in a very precarious place causing me to hit my head on it several times while going to sit at the desk with my laptop.

A nice but not great hotel. Expected a bit more based upon the hotel rating. The hotel needs some updating. Lacking in maintenance. Not a bad place to stay but nothing exceptional. The location was the best part. Right on the beach with an acceptable pool and lazy river.

Clean, spacious rooms. Friendly, accommodating staff. Gorgeous beach. No reason NOT to go back!

the city view room has no draw space fro your clothes--I was told by the front desk that only the water view rooms have draw space. also there is a 28.00 a day charge for parking, in addition there is a 15.00 a day charge for using beach and pool---I would think that should be included in the room cost. other than these comments the hotel and staff do make the for a pleasurable vacation.