Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.7 Service & staff
1.7 Room comfort
2.3 Hotel condition
They paid and stayed.
Recommendedby APOTHECARYDAVEfrom GLOUCESTERSHIRE
AWFUL HOTELPosted Mar 1, 2014 on Hotels.com
The hotel is grossly misrepresented by the description on the Hotels.com website. Our room offered on arrival did not overlook the pool. The pillowtop bed with premium bedding had a stained mattress and sheets were ripped and had holes. The complimentary toiletries were a sliver of soap and a miniscule toilet roll. Reception had to be shown that complimentary water was included otherwise we would have been charged. The room was not in good repair and was not cleaned satisfactorily. The ceiling fan was hanging off and the a/c clattered and banged in the early morning. We had to insist on two clean bath and hand towels daily. Spare toilet rolls had to be requested
for Familiesby Cathyfrom New York USA
Mandatory New Years Eve dinnerPosted Jan 9, 2014 on Hotels.com
When I booked 2 double rooms over the New Year weekend I was told that New Year eve dinner was mandatory. My printed receipt showed extra $70 per room for Dec 31. Imagine my outrage when I registered at the hotel on Dec 26, the manager was told to collect Rs 14,000 in cash (because the credit card machine was broken) for the mandatory dinner. Not only did I pay more for the room Rs 1300 per day as compared to the current going rate Rs 8000 per day, but they were also trying to soak me and family for extra Rs 14,000 for the dinner. They were not able to answer why that extra $70 /day was charged, specially since all hotels in the area had uniform high rate for that particular peak season. I refused to pay and happy not to attend the dinner party which had noisy music, was very lame and had forced gaiety. Definitely I would not not recommend this hotel, rooms are pretty dingy and over all quality worse than the worst motel in US.
for Couplesby A verified travelerfrom PARIS
AlegriaPosted Feb 7, 2011
Hotel bien situé au centre de Candolim, bien entretenu partout. Piscine propre. Niveau des chambres variables : du sombre et humide à très grande et aérée. Les lits sont par contre tous mauvais. Le service est correct, mais le management est très antipathique. Petit déjeuner plutot moyen : peu copieux et peu varié. Au final : prestations un peu chères. Demander des chambres en étage.