“Super friendly staff, my room was ready early so I could check in straight away. The staff will sort anything out for you. The hotel was very clean and in a great location. Excellent value for money.”
“When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay.
The staff's reaction……
“We recently stayed at the Ibis Calangute while in Goa for some very sad family business, and I cannot speak highly enough of the hotel and its staff.
From the moment we arrived until the day we left, everyone went above and beyond to make our stay as comfortable as possible during a difficult time. The standards set by the manager were clearly very high. He regularly took the time to greet us personally and check that everything was okay, and the team he led followed his example with warmth,……
“Had an enjoyable stay at casa de goa. Staff very courteous and helpful. We have stayed here many times.
Convenient to all amenities, including public transport.”
“Ich wurde sehr herzlich empfangen. Das Zimmer ist schön eingerichtet und gemütlich. Es war sauber. Das Frühstück war gut, es gab indische Optionen, Obst und Eierspeisen auf Bestellung. Die Anlage ist sehr gepflegt und liegt ruhig. In 5 Minuten ist man zu Fuß am Strand und in 3 Minuten am nächsten Supermarkt. Ich kann diese Unterkunft wärmstens weiterempfehlen. Ich habe mich sehr wohlgefühlt. ”