Istanbul Gonen Hotel

It was only night over stay and didn't have chance to fully understand hotel's characteristic but few draw backs were identified. Room sound isolation was under the five star rating for sure. I could hear people chatting from next room and once others use toilet I can hear pretty much what they are doing. Secondly the reception. I was supprized by their manners of speaking. HOTEL Mr. What did you have from fridge? ME I had a Cola and bottle of complement water. HOTEL We sent people to check. Really pathetic

Arrived late at night, so tired fell asleep, next day early morning was awaken by the cleaners banging away on their trolleys and opening and shutting doors, this hotel is very noisey, no sound proofing, you can hear the next door neighbour in their rooms , the shower going off, the toilet flushing and not mentioning the moans and groaning. The staff are very dead faced. One night I got a pizza , bought it in the hotel and the security guard took me to reception were the manager told me it was not allowed to bring food from outside, so I explained I did not know and I opplogized and said I'm sure you can let me have it just this once, but he insisted no, and kept the pizza, very rude he was. After that it was all downhill . Never stay there again., nor do I advise anyone unless you want a noises night, uncomfortable pillows and rude staff in your face!!!!!!! And so far from the sights and visiting places cost you £20 one way

After staying for 2 weeks in European hotels ( often conversions and not purpose built) was nice to stay in this newly built hotel close to airport. Much the same standard as you would find in 5* Asian hotels. Big rooms, big bathrooms. Nicely finished and very clean. Would recommend, however our flight arrived at 1030pm and upon calling hotel to arrange free shuttle collection was told that shuttle stops at 10pm. Family of 5 meant 2 x cabs and the hassle of finding cab drivers willing to take a 10tl fare from airport ( less than 5 min drive away). A 5* hotel selling itself as an airport hotel should be offering this device at such a busy airport until at least 1 am. Same with breakfast, doesn't start until 7am- way past hotel departure time of many travelers.

Eventhough the hotel is far away from the main touristic points, it has a constant shuttle bus service to the airport. This was a very useful and easy option to move from the airport to different touristic places through public transportation, this is subway and tram.

That's why I chose it. No problem getting a cab at 3 am but negotiating price for the 5 min drive is another thing. Shuttle from hotel is not 24 hours. Should be 10 lira taxi ride: insist on meter. Restaurant was good and affordable. Room was fine.

The hotel is fairly close to the airport which is what I was looking for in a hotel.The hotel was very new, clean, quiet and comfortable. There is a shopping center across the street if you need something. The breakfast was included and it was very good. Marble floors in the bathroom are exceptionally slick when wet

Hotel generally very satisfactory. They have an early breakfast from 4-6am with some bread and biscuits. Excellent for guests catching early flights. However, we waited for two hours at the airport for the shuttle bus which never came, although we called and they promised that it would come. Ended up we took a taxi there which cost us 20 lira

Wonderful hotel near IST. Great service. We had the best dinner of our trip (to UAE and Qatar mostly) at the Gonan's restaurant - it was great. Top notch fitness center. Would highly recommend if you need to be near the airport.

We stayed at this hotel for one night before our flight home from Istanbul. We never did connect with the shuttle but the taxi cost was relatively inexpensive, about 15tl. The front desk was friendly and helpful with arranging wake up calls and taxi arrangements for our early morning flight. The room was spacious, beautifully decorated, and spotlessly clean. The small snack of nuts, dried fruit and water in the room was most welcome and we would definitely recommend this hotel.

Our employees used to stay at the Wow hotel when they traveled. We have stayed at this hotel the last two times and now they specifically request this hotel. It is a new hotel that is extremely clean, comfortable beds and very convenient to the airport. It is our hotel of choice now.