Travelodge Santa Clarita/Valencia Reviews

We stayed here over the Christmas Holidays. The staff was okay but maybe it was because the motel was busy, we had trouble operating the TV. Finally the front desk had to walk us through an involved process to get the remote to work. It is an older building and shows some wear. The cleaning staff were friendly and the most pleasant experience of the entire stay - although the room was not super clean I think the age is what made it feel that way. I probably would not book this hotel again when I travel in the area - but I do think they were hurried and rushed over the holiday.....

Nice stay, friendly staff. Stayed here multiple times when visiting family and have never had any problems. Tidy room. Cheap prices. Easy to find off the freeway.

We went for cheap. It seems every so often I have to do that to remind myself why I shouldn't do that. First the good. Yes, it is very affordable. The room was adequately clean, the bed and linens were clean and reasonably comfortable. The bad. The staff was professional, but when we called for an extra pillow they would not bring it to the room (first time we've encountered that!). The shower control was very touchy, making it difficult to get the water not-too-hot and not-too-cold. The door lock barely locked. The parking lot is so small it is difficult to maneuver (especially if others have parked extended-length trucks). The breakfast was pathetic with only a few muffins, two cereal choices, and waffles. There was almost no sitting room at the breakfast either.

The a/c barely worked. The hotel only has one crib that you can borrow/rent , so since we checked in late it was already taken. So I had to have the baby sleep with me. The bathroom looked like it was falling apart. Would not stay there again not would I recommend it.

The room was beautiful with a comfy bed and a nice decor. The only thing that ruined our visit was the service. The front desk workers were rude. Always giving an attitude.

THE SO CALL MANAGER OF HOTEL WAS VERY RUDE, CHARGED US $20 DOLLARS FOR 2 EXTRA ADULTS IN A TWO BEDROOM WHICH IS STUPID..WE GO UP TO ROOM AND IN STINKED SO BAD AND WAS NOT WHAT IT LOOKED LIKE ONLINE..WE ENDED UP CALLING DOWN TO SEE IF WE CAN CANCEL AND SHE SAID YOU CAN CANCEL ANYTIME AND I TOLD HER WELL BE RIGHT DOWN, WE WERE IN THE ROOM LESS THEN 5 MIN..WE USED THE BATHROOM, AND WENT BACK DOWNSTAIRS, SHE COMES OUT SNATCHES THE KEY FROM ME AND SAYS IM GOING TO CHECK THE ROOM TO MAKE SURE YOU GUYS DIDNT DO NOTHING, SO WE WAITED..SHE COMES BACK DOWN AND SAYS IM NOT REFUNDING YOUR MONEY, YOU NEED TO GO THROUGH HOTELS.COM AND LEAVE..I WAS SOO MAD.SHE CHARGED US THE 20 FOR EXTRA ADULTS AND WE DIDNT EVEN STAYING THERE..THIS IS THE WORST EXPERIENCE IVE EVER HAD AND WE WILL NEVER GO BACK. ALSO SHE WOULDN'T GIVE US HER NAME WHEN WE ASKED HER FOR IT. NEVER AGAIN

The room had a strong musty smell. The sink had a green slime around the edge. The toilet was dirty with mold.

All I wanted was an early check-in by 1/2 hr. We had a wedding to attend in the area and needed to freshen up prior to the 4pm start of this special event. Not being familiar with this area, I had selected hotel for the location and hotel brand. Had I known this was not a customer friendly hotel/motel I would have never booked the one night. We don't live far but since we didn't want to risk driving late at night. I wouldn't recommend this Travelodge in Palmdale or any Travelodge to my worst enemy for that matter.

We love it, nice, clean, great costumer services, excellent for spend good and quality time with your family!