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JW Marriott Desert Springs Resort & Spa

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5 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
5 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
5 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
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Overview of JW Marriott Desert Springs Resort & Spa

JW Marriott Desert Springs Resort & Spa

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationDesert Willow Golf Resort5 min walk
  • Popular LocationPalma Village Park6 min drive
  • Popular LocationRancho Las Palmas Country Club9 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)19 min drive

Choose dates to view prices

About this area

Palm Desert

Located in Palm Desert, JW Marriott Desert Springs Resort & Spa is on a lake. Desert Willow Golf Resort and Empire Polo Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Jacinto Mountains. Check out an event or a game at Indian Wells Tennis Garden, and consider making time for Living Desert Zoo and Gardens, a top attraction not to be missed. Be sure not to miss outdoor adventures like horse riding and mountain biking.
Popular Location

What's nearby

  • Desert Willow Golf Resort - 5 min walk
  • El Paseo Shopping District - 5 min drive
  • Palma Village Park - 6 min drive
  • Sunnylands Center and Gardens - 7 min drive
  • Rancho Las Palmas Country Club - 9 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 19 min drive

Restaurants

  • Rockwood Grill — 1 min walk
  • Fisherman's Landing — 1 min walk
  • Morton's The Steakhouse — 4 min walk
  • Cork Tree — 5 min walk
  • Fisherman's Landing — 6 min walk

About this property

JW Marriott Desert Springs Resort & Spa

4.5-star luxury resort, walk to Desert Willow Golf Resort
Along with 8 restaurants, this smoke-free resort has 5 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a golf course, 2 bars/lounges, and a fitness center are onsite. All 884 rooms offer comforts like pillowtop beds and premium bedding, plus iPod docks and LED TVs with cable channels. Other amenities available to guests include WiFi, Netflix, and room service.
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts. 5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Desert Springs. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 39.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 29 per person
  • 8 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 15 outdoor tennis courts
  • Basketball
  • Designer stores
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Mini golf
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (25000 square feet of space)
  • Coworking space
  • Meeting rooms - 41

Outdoors

  • Dock
  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Renovated guestrooms - April 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch LED TV
  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Bicycle storage
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Self parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa
Jw Marriott Desert Springs &
JW Marriott Desert Springs Resort & Spa Resort
JW Marriott Desert Springs Resort & Spa Palm Desert
JW Marriott Desert Springs Resort & Spa Resort Palm Desert

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 576 out of 969 reviews
5 - Excellent 59%
Rating 4 - Good. 227 out of 969 reviews
4 - Good 23%
Rating 3 - Okay. 83 out of 969 reviews
3 - Okay 9%
Rating 2 - Poor. 38 out of 969 reviews
2 - Poor 4%
Rating 1 - Terrible. 45 out of 969 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I made my reservation to have nice room with balcony and pool view, and I pay $604.00 for 1 night, but I got room 3255 , which has balcony but has side view to pool from far away, and view to golf area. When I mentioned on front during check in , I was told all pool view rooms will be ready after 5pm. Hotel policy time to check in is 4pm.. We love the hotel, everything. But I don’t like when hotel staff playing game with customers. Finally paying $604 per night, it was not worth it for that room we stay. I think it was left over room.
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with group
Disliked: Amenities, property conditions & facilities
Everything closed, not accommodating the few guests who are there. Housekeeping left dirty dishes in room. Had to drive to Wendy’s to get afternoon coffee and soda. Bar rarely ever op Ed n and restaurant closed curtains and everything up while we were eating 45 minutes before closing time. They still tried to charge 38 dollar resort fee which I refused to pay!
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at the Marriott. Highly recommend.
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting this property and it was so much fun! Just entering the lobby was a wonderful experience with the enormous windows, views and water features. Rooms were nice, loved the showers and giant backlit mirror in the bathroom. The pools (3) were great but crowded, get there early for lounge chairs! Onsite activities for everyone, arcade, mini golf, etc. All of the restaurants on property are good, a little something for everyone. Loved the tacos and margaritas poolside. Its hot, but the common areas are well cooled, plenty of cold beverages around the property and take a dip in the pool after 8pm to cool off.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and Dawn went above and beyond to make our anniversary one for the books!!
Stayed 1 night in Jun 2021