3/5 Okay
Mary
Traveled with family and small children
Jun 27, 2022
I loved how lively this location was. The room was beautiful and I my kids were so excited for our stay here. Unfortunately the elevator to our room was non-operational for half our visit as it kept breaking down. Which wouldn’t be that big of a deal except that I just had surgery so going up and down stairs wasn’t so much fun for me. We also requested a few things such as toilet paper, fresh towels, trash bags, and for our bed to be remade 4 days into our stay. We left for a few hours and when we came back to our room, all we found was fresh linens on our nightstand and a voicemail from the front desk saying that everything we requested was delivered. We figured it wasn’t a big deal and dealt with it until we ran out of toilet paper that night. We text the number they gave us to request more and were told it would be delivered within an hour. 2 hours passed and nothing. So, we text them again. Again, we were told it would be an hour and nothing. We ended up using paper towels for the night. Luckily, I ran into house keeping the next morning on my way out and was able to get some toilet paper that way. The property was beautiful but our stay could have been better.
Stayed 4 nights in Jun 2022