Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Getaway With Friends
by Nicolefrom St cloud

Dirty towels

Posted Nov 24, 2014 on Hotels.com
the towels Were dirty, they had Stains and we were missing towels. The beds were sloppy. But overall the stay was great
4 out of 5
Recommended
for Business Travelers
by Donald

This traveler left a rating score only Posted Nov 21, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Tanis

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c

pleasant hotel close to everything.friendly staff!

Posted Nov 18, 2014
wonderful staff. clean room. lovely place to stay for the weekend
4 out of 5
Recommended
for Business Travelers
by poorna kumar

This traveler left a rating score only Posted Nov 11, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by john

This traveler left a rating score only Posted Nov 3, 2014 on Hotels.com
2 out of 5
by A verified travelerfrom Everett, WA

Avoid

Posted Nov 1, 2014
Pros: Really, very little
Cons: Staff training, cleanliness, repairs.
Location: Mall of America, I guess.
Hotel reception appeared to be thinking of other things when checking us in. Toilet had a black pubic hair on the toilet set and the bathroom counter wasn't clean. I cleaned them myself. We stayed 2 nights and the room wasn't restocked the next day. The outer panel of the double-paned window was broken and our view was a foggy window. Carpet was stained and needed to be replaced.
5 out of 5
Recommended
for Families
by Nakishafrom st louis

amazing stay

Posted Oct 28, 2014 on Hotels.com
We came to meet family and for a little relaxation as well. Our stay was absolutely wonderful!! Our room was nice and very very vclean and tge big screen t.v. was a definate plus!!! We'll definitely stay here again when we return to Minnesota
2 out of 5
Recommended
for Getaway With Friends
by carl

get together with friends

Posted Oct 28, 2014 on Hotels.com
housekeeping could have been a little more detailed in the bathroom. Absolutely could not walk into the bathroom without shoes or at least socks on because floor was sticky - not clean at all. The tub was not cleaned out - you could see dried soap on the shower walls. the bed was very comfortable - but you didn't feel like you were sleeping in clean sheets because of the bathroom not being clean.