Ratings based on 152 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Getaway With Friendsby Nicolefrom St cloud
Dirty towelsPosted Nov 24, 2014 on Hotels.com
the towels Were dirty, they had Stains and we were missing towels. The beds were sloppy. But overall the stay was great
for Business Travelersby Donald
Posted Nov 21, 2014 on Hotels.com
for Getaway With Friendsby Tanis
Posted Nov 18, 2014 on Hotels.com
for Everyoneby A verified travelerfrom c
pleasant hotel close to everything.friendly staff!Posted Nov 18, 2014
wonderful staff. clean room. lovely place to stay for the weekend
for Business Travelersby poorna kumar
Posted Nov 11, 2014 on Hotels.com
for Couplesby A verified traveler
Posted Nov 6, 2014 on Hotels.com
for Business Travelersby john
Posted Nov 3, 2014 on Hotels.com
by A verified travelerfrom Everett, WA
AvoidPosted Nov 1, 2014
Pros: Really, very little
Cons: Staff training, cleanliness, repairs.
Location: Mall of America, I guess.
Hotel reception appeared to be thinking of other things when checking us in. Toilet had a black pubic hair on the toilet set and the bathroom counter wasn't clean. I cleaned them myself. We stayed 2 nights and the room wasn't restocked the next day. The outer panel of the double-paned window was broken and our view was a foggy window. Carpet was stained and needed to be replaced.
for Familiesby Nakishafrom st louis
amazing stayPosted Oct 28, 2014 on Hotels.com
We came to meet family and for a little relaxation as well. Our stay was absolutely wonderful!! Our room was nice and very very vclean and tge big screen t.v. was a definate plus!!! We'll definitely stay here again when we return to Minnesota
for Getaway With Friendsby carl
get together with friendsPosted Oct 28, 2014 on Hotels.com
housekeeping could have been a little more detailed in the bathroom. Absolutely could not walk into the bathroom without shoes or at least socks on because floor was sticky - not clean at all. The tub was not cleaned out - you could see dried soap on the shower walls. the bed was very comfortable - but you didn't feel like you were sleeping in clean sheets because of the bathroom not being clean.