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Crowne Plaza Minneapolis West, an IHG Hotel

3.5 star property
Suburban hotel with a full-service spa and a health club

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Crowne Plaza Minneapolis West, an IHG Hotel

Exterior
Indoor pool
Premium bedding, desk, laptop workspace, soundproofing
Meeting facility
Exterior

Reviews

8.4

Very good

Popular amenities

  • Spa
    SpaSpa
  • Hot Tub
    Hot TubHot Tub
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Popular LocationSky Zone Indoor Trampoline Park2 min drive
  • Popular LocationRidgedale Center8 min drive
  • Popular LocationTarget Field15 min drive
  • AirportMinneapolis, MN (MSP-Minneapolis - St. Paul Intl.)29 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

It did not have hot water, the toilet does not properly function (made to much noises during our stay), smelled old
Ervis
Jul 12, 2024
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, desk, laptop workspace, soundproofing

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 1705 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 265 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, laptop workspace, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
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Hot Tub
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Parking included
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includes taxes & fees
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About the neighborhood

Plymouth

Located in Plymouth, Crowne Plaza Minneapolis West, an IHG Hotel is in the business district. Orpheum Theatre and Target Center are cultural highlights, and travelers looking to shop may want to visit Nicollet Mall. Looking to enjoy an event or a game? See what's going on at Target Field or U.S. Bank Stadium.
Visit our Plymouth travel guideOpens in a new window

What's nearby

  • Sky Zone Indoor Trampoline Park - 2 min drive
  • Ridgedale Center - 8 min drive
  • Target Center - 14 min drive
  • Target Field - 15 min drive
  • U.S. Bank Stadium - 17 min drive

Getting around

  • Fridley Station - 19 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Perkins Restaurant and Bakery - ‬3 min drive
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Cowboy Jack's - ‬3 min drive

About this property

Crowne Plaza Minneapolis West, an IHG Hotel

Hotel in the business district
Take advantage of a free manager's reception, a terrace, and a garden at Crowne Plaza Minneapolis West, an IHG Hotel. Treat yourself to a hot stone massage, aromatherapy, or a body wrap at Spa at Plymouth Creek, the onsite spa. The on-site American cuisine restaurant, Creekside Cafe and Lounge, offers breakfast, brunch, lunch, dinner, and garden views. The health club offers Pilates classes and fitness classes; other things to do include racquetball/squash, volleyball, and basketball. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), 2 outdoor tennis courts, and express check-out
  • Smoke-free premises, ATM/banking services, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 243 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

Does Crowne Plaza Minneapolis West, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Crowne Plaza Minneapolis West, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West, an IHG Hotel on Aug 11, 2024 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Minneapolis West, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Crowne Plaza Minneapolis West, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Minneapolis West, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Minneapolis West, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Minneapolis West, an IHG Hotel located?

Situated in the business district, this spa hotel is within 1 mi (2 km) of Abbott Northwestern - WestHealth and Sky Zone Indoor Trampoline Park. Millennium Garden is 2.4 mi (3.9 km) away.

Crowne Plaza Minneapolis West, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ervis

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
It did not have hot water, the toilet does not properly function (made to much noises during our stay), smelled old
Stayed 1 night in Jul 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
It was decent. Didn’t need much in terms of accommodations. The place was pretty clean and very quiet. Nothing negative to say.
Stayed 2 nights in Jul 2024

6/10 Okay

Mollie

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Amy

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
There were very few amenities open during our visit, but it was a great place to stay for the night particularly if you have a dog and kiddos who like to swim. The pool was huge and lots of beautiful opportunities for walking. However, the bar was closed, which made our two free drink coupons useless and parking was not at all convenient.
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Traveled with partner
Toilet clogged, faucet leaked, no maid service before we got back to our room Saturday. They said to contact Expedia for a rebate of a free night’s stay due to these unfortunate problems. They said Expedia should contact them about the refund for a night’s stay and that Expedia would get back to us right away because it is one of the better third parties that handle this type of situation. Please let us know soon. Thank you!
Stayed 2 nights in Jun 2024

4/10 Poor

Melissa

Traveled with family
Firstly, the front desk lost a very special gift bag that was left for us for 92-year-old uncle celebration of life. Very little apologizing going on at the front desk not helpful at all. Also bundles of laundry were left out in our hallway on the third floor for over a day. I am visually challenged and could've easily tripped over these left out in the hallway.
Stayed 2 nights in Jun 2024

4/10 Poor

Geary

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The only thing I liked was that the bed was comfortable, and I slept well. The 2 people I dealt with at check-in/out were not friendly at all. The parking is nowhere near convenient. Quite a walk from there to the rooms having to drag luggage up and down stairs, through what felt like a maze with poor directional signage. The rooms (with a king bed) are very small, and are falling apart. Paint was peeling off of the ceiling in the shower. The shower was clogged, so you were standing in ankle deep water almost immediately with someone else's soap scum - gross! Our bath mat that was on the side of the tub in our "clean" room was somehow soaking wet. The floor carpet on one side of the bed was wet - not damp - WET! All in all, this place is falling apart. It's a big place, and evidently they don't do enough business to put money back into upkeep. I will definately not stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Sonja

Traveled with family
Liked: Property conditions & facilities
Close to family
Stayed 1 night in Jun 2024

10/10 Excellent

Zack

Liked: Staff & service
Loved the size of the property and the location!
Stayed 1 night in Jun 2024

10/10 Excellent

Jason, Keller

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and staff. Comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Erin M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the tub dripped. Quiet and safe.
Stayed 1 night in Jun 2024

6/10 Okay

James

Liked: Staff & service
Uncomfortable small bed.
Stayed 2 nights in May 2024

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique
Stayed 2 nights in May 2024

10/10 Excellent

Ayla

Stayed 1 night in Apr 2024

8/10 Good

Sonja

Traveled with partner
Pretty was very nice. Located in a quiet part of town.
Stayed 2 nights in Apr 2024

4/10 Poor

Berenice

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The community bathroom downstairs was filthy and had several stalls out of order all weekend. The building in general was incredibly warm and uncomfortable for sleeping/resting…staff said the a/c was Not in season for use yet…never heard such absurdity. The gym did not open til 8am.
Stayed 2 nights in Apr 2024

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, housekeeping checked in and replaced towels, etc daily. Very quiet. Great stay!
Stayed 3 nights in Apr 2024

6/10 Okay

Natali

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I liked that they catered to the bridal party. The property was pretty, but the bathrooms were filthy and the a/c did not work. The rooms were extremely hot.
Stayed 2 nights in Apr 2024

4/10 Poor

Joseph

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The room was not clean, half drank bottle of water on the counter, trash on the floor by bed, several lights were out, silly string on the ceiling, marker on headboard and wall. Dead bolt to adjoining room was unlocked, elevator was on the other side of the hotel, 1&1/2 inch gap at the bottom of the door
Stayed 1 night in Apr 2024

10/10 Excellent

Kyle

Liked: Amenities
Enjoyed our stay, not what I was expecting but a beautiful property.
Stayed 1 night in Apr 2024

6/10 Okay

Colleen

Average
Stayed 1 night in Mar 2024

10/10 Excellent

Brandi

Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything about the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Indoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5