Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom Florida

It was good. In general the staff was polite

Posted Apr 7, 2015
Pros: The quietness was what I like the most.
Cons: The cleaning of the bathroom. The Bath needing a proper washing.
Location: Was not very interested because I needed some well deserved rest.
Overhaul it was good. I had a little problem with the choices on the menu it was very limited.
3 out of 5
for Couples
by A verified travelerfrom Chicago

A little Disappointing

Posted Apr 5, 2015
Pros: Staff, chef and very Jamaican style.
Cons: Condition of hotel, bathrooms especially very poor. WI-FI service was not working on evenings and mornings. Keep activities promises.
Location: Its close to shopping center and most of attractions.
Wen we arrive to the hotel instead 2 beds room they give us 1 king size bed. Even when I was conforming that we'll get 2 beds. They kept tell us they will switch rooms but all of them were different that what we expected. If I would know well get one bed instead of two beds I would not stay in this hotel. I'm glad i was with my son so we end up sharing the bed. We tried to enjoy as much as e could. Overall condition of the hotel is pretty poor however I believe they remodeling. The only activities you can do is kayaking and we expected more. Pretty good place for couples but unfortunately no activities for kids. Staff excellent, they pretty much made re stay pleasant. The best chef ever, food was excellent. Overall we enjoyed are stay.
3 out of 5
by A verified travelerfrom Columbia MD

Needs maintenance..

Posted Mar 28, 2015
Pros: Beach was right there.
Cons: The elevator needs to be rectified...
Location: Well, it was our mini-honey moon so we just stayed on campus and enjoy the great atmosphere.
The hotel is rather close to beach; however, the elevator was so outdated that my hubby and I took stairs during our stay there. The staff is nice overall. Really enjoyed the lovely garden. Breakfast was the best, our favorite of all the meals.
2 out of 5
by A verified travelerfrom New Hampshire

Dissapointing Experience

Posted Mar 25, 2015
Pros: decent food, beachside massage, room cleanliness/location
Cons: Quality of hotel/security staff. customer service.
Location: Unknown, she was told she shouldnt leave the resort area.
I sent my wife on a long weekend to the resort to escape the bitter New England winter and she had a dissapointing experience. Overall, she was satisfied with the location and room cleanliness but was unimpressed with the hotel/security staff. She was constantly sexually harassed by a member of security and was barred from amenties because she was a single female at the resort. She was told she couldnt go to the bar area in the evening if she wasnt going to drink and was told to go back to her room at 7:00 each night. The water activities booth was unmanned and she didnt get to utilize any of the recreation opportunities. There was no shuttle at the airport resulting in a $125 taxi fare to the hotel.They never told her that she had to schedule a return shuttle in advance, again resulting in a $125 taxi fare back to the airport. Rooms had no shampoo or other hygiene products available; giftshop to buy products was closed. Will not recommend to friends.
3 out of 5
for Everyone
by A verified travelerfrom oklahoma

in need of updates-greatly!

Posted Mar 17, 2015
Poor bar-edible food-dirty carpets-only 1 staff member pleasant-step out of room to beach-dirty & old beach & pool furniture-no fans-2 plug ins in entire room-no coffee pot or frig in room-sliding glass door hard to open-
4 out of 5
for Everyone
by A verified travelerfrom fla

old school jamaica hotel

Posted Mar 15, 2015
Pros: the view, and their water!!!!!!!
Cons: rooms are worn
Location: we just stayed here!
want to experience jamaica like it was in the 70's? then this is the place! old jamaica charm, awesome location, good food, and a great staff! i am going back next year!
3 out of 5
by A verified travelerfrom Toronto

Old hotel

Posted Mar 12, 2015
Pros: The room was comfortable and clean. The food choices were limited, but the food was good.
Cons: See my experience above.
Location: Shop in Ocho Rios, Saw Park Gardens, Dunes River Falls
The hotel is older,with many signs of needed repairs. There is only one bar next to the dining area, so if your room is far from there as I was then you cannot be on the beach near your room without having to walk afair distance to get a drink. Some form of shade should be provided around the pool area. The TV's in the rooms are old and small. There is limited wifi in the lobby and around the bar, but it is not a strong signal and frequently drops off. No shampoo, conditioner, lotion or hair dryers are provided and you cannot purchase them at the hotel.
4 out of 5
for Couples
by A verified travelerfrom Jeffersonville, IN

Better than I expected...

Posted Feb 25, 2015
Pros: Beach front access, Food, Alcoholic beverages and cleanliness
Cons: Hotel is past due for renovations....but for one night I didnt care
Location: Went to Dunns River Falls a quick 10 min drive away, went to several clubs...best time at Margaritaville which was just a short drive away as well
Valentines Night, my boyfriend and I stayed at Shaw Park it was only for one night and honestly I was a nervous wreck...I had shopped online weeks prior for a hotel and in viewing pictures most 3 star and up hotels looked like 2 star or below...after viewing Shaw Park and reading all the negative comments I was quite relucatant especiallty at the rate for one night...however ALL INCLUSIVE was a huge selling point for me...BUT I must say i was pleasantly surprised! We arrived Sat 2/14/15 at 11 AM of course knowing check in wasnt until 3 but thought they may have rooms ready...well they did not, but we hung around and by noon, they offered to give us the wrist bands to take part in the free lunch...so that was great! the room was 2 star but Clean, and beach front access was wonderful...our back balcony complete with table and chairs was just 10 feet from the beach---awesome view... it was too chilly to take a dip but the view. and loved the ease of access..About 5pm headed down to patio for drinks...we drank to our hearts content until dinner...which was a buffet and delicious...great food! we drank again, enjoyed the live band...danced for about an hour drinking the entire time, went up to the disco where there was a live DJ...we were the only couple there...but had a blast.... we left there and went out on the town until 5 am---got all of 3 hours of sleep b4 getting up and getting ready for breakfast which was delicious...check out and left! I would stay again!
1 out of 5
by A verified travelerfrom oakland ca

Bugs in hotel never again

Posted Feb 25, 2015
They steal from this hotel I'm never going back again..old furniture like the 1800s
1 out of 5
by A verified travelerfrom R

Don't stay here run fast

Posted Feb 22, 2015
My room was not the one we booked they put us in a shared supposed room upgrade with strangers there then it rained on us inside our room we were unable to watch tv entire stay our toilet kept running And was worse once they fixed it. Food lacked variety Nd taste and closed At 9pm