The Resort on Mount Charleston Reviews

Food was good. Hotel needs a up grade. Staff was awesome

What a beautiful location and the buildings are lovely, but the restaurant needs better management and to be open by 6 am for hikers, etc. There was a guy Loren at the front desk who was stellar and a waitress with a long red poneytail who was great. I would have loved a steam, but it was out of order. If a hotel charges full price for resort fee - everything should be working!

Hotel is understaffed big time!! Rooms were ok but we were shorted towels, Kleenex , soap etc etc. also the frozen fish on the pond was kind of a downer.

It was wonderful living for 48 hours with out Internet connection. Really in the wild the forest experience. A way to escape the busy world and be surrounded by nature and wildness. The staff is very kind and patient , but they are under staffed.

My husbsnd and I enjoyed the stay, eventhough we missed the snow...

The staff is considerate and pleasant, but their is not enough of them. They can become overwhelmed at check in time. The dinning room is short staffed also. They do their best to accommodate everyone but do not have enough of what they offer on the menu available and the menu is not that varied. What they do have is decent. With the word resort in the name you would expect that they would have some activities available. They do not! Be sure to bring your own entertainment for anything that you would like to do i.e. sledding especially if you have children. We were their for two days before Christmas and It was decorated for the holiday, but they had no music or festivities. They do have some limited DVD rentals. It is more of a 3 star hotel than a resort. Very limited internet and phone service.

Rooms very plain & outdated but comfortable. Bartender animated & fun. Not much to do if there is no snow.

Book room through expedia process was smooth and relaxed was surprised at the property great spot before going skiing.

Its a beautiful place! We had a wonderful time! The views are beautiful and the building too. Staff members were warm, friendly, and very profesional. The only "problem" was the internet connection. They use a satillite signal and because of the wind it was impossible to connect... Anyways, we didnt miss it because the whole experience was very pleasant. Its so clse from the city, and it seems so remote at the same time! Great way to arrange a short and inexpensive vacation with family and friend! Lee Canyon was amazing too! Thank you!

It was a nice nearby getaway from the strip. Amazing scenery! Hotel staff were very friendly and warm.