Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon, USA

Incredible people, food. Jungle/beach combo resort

Posted Aug 21, 2014
Great place for a honeymoon, anniversary celebration or great romantic get-away. Not your average Jamaican beach resort. Incredible jungle landscaped quarters off the beach let you feel very secluded and in your own world, yet still have a perfect and private sandy beach to swim or explore many different water activities. The people who work there are incredible. The food was absolutely amazing. Most of it was very healthy, but it was difficult to stop eating from the buffet it was so good. The chefs table was a great interactive dinner experience. Bars had great drinks and as many as you'd like. Only thing to note: Since it is in a heavily planted tropical paradise, bring insect repellent. The resort does try to keep it at bay, but it's inevitable. If you want this lush landscaping and amazing environment, nature comes with it and thus you get insects. Just plan accordingly and 'no problems mon' RESPECT
3 out of 5
by A verified traveler

Nice hotel, friendly staff.

Posted Aug 20, 2014
Pros: The staff was very friendly and the grounds were beautiful. I liked the private beach for the hotel plus the activities they offered.
Cons: Put actual windows on the rooms closest to the highway to block out the road noise or put a tall wall up outside the grounds to block out the noise.
Location: Most of the activities we did were hours away. The hotel did offer kayaking and paddle boats for free on their own private beach which was nice.
Our room was beautiful, the grounds were beautiful and the staff was friendly. The room could get a little hot, however, as long as you turn the ceiling fan on, the room would stay cold. There are only wooden blinds covering a screen for the windows which allows a lot of outside noise in. Our room was right next to the highway which made it extremely hard to relax or sleep. Plus there was a very bright lamp outside our patio which made it look like it was daytime at night. If we were to get a different room that was not so close to the highway, I would say we would stay at this hotel again. However, based on our experience, I would say we probably would not even go back to Jamaica again. We were unable to relax or sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Florida

Beautiful and enchanting

Posted Aug 6, 2014
My husband and I celebrated our 10 year anniversary at Sunset and we could not have asked for a more romantic, enchanting, beautiful experience. The garden is immaculate, our room was private and so comfortable, the staff were extremely warm and helpful. The beach was heaven and the resort made the beach experience even more fun and comfortable. I cried when we had to leave. Love, love, love Sunset at the Palms Negril.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 21, 2014
Cons: Air conditioning control more user-friendly in the rooms Air vent in the bathroom (it gets too hot to put on makeup) Add another mirror in the room
My husband and I had a great time at this resort. We didn't know what to expect but we were very pleased overall. I think that the excellent service is what makes this experience wonderful. It's great for couples because it's private with the beach right across the road. We really loved the beach grill also!
5 out of 5
Recommended
for Everyone
by A verified traveler from IN

Best Trip Ever

Posted Jul 21, 2014
Sunset at The Palms was amazing. My wife and I went for our 1 year anniversary. It was the best quality All inclusive I have ever stayed at. Top notch food, great staff, and a beautifully romantic setting! We will be coming back for years to come! Ocean/beach is private and worth every penny spent.
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

As close to paradise as you'll get

Posted Jul 21, 2014
Pros: The rooms were amazing!
Location: Parties are mostly at 7 mile beach. Nightly entertainment at SATP was adequate most nights.
SATP is unbelievable! Believe in all the good things you've heard about this resort. Just walking around the property you feel like you are in paradise. Not a day went by that we didn't see hummingbirds feeding as we walked to our room from eating of coming back from the beach. The staff is wonderful. Everyone from the front desk, bartenders (beach bar, pool bar, and martini bar), maids, wait staff at all dining rooms, head chef, omelet cook, lifeguards at the beach, crossing guards, grounds keeper were all very nice. We did not encounter one person working here that did not engage us in a positive manner. Upon checking in to our room, it was hot as an oven. We called the front desk and they said they would send someone over right away. Having traveled to the islands extensively, we joked "yeah right! We'll see you right away!". Well shame on us when we got a knock on our door not more than 3 minutes later. The mechanic charged up the freon and we were good to go. Both the front desk and the mechanic apologized for the inconvenience and were sincere in their apologies. Very refreshing to see a staff that truly cared about your comfort. The room itself is amazing. You really do have to be here to fully appreciate the ambiance. Everything from the exotic hardwood floor, to the unbelievable shower and the romantic as can be balcony, you just have to be here to experience it as words are inadequate. The beach is gorgeous.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

We loved Sunset!

Posted Jul 18, 2014
You never really know what you're going to get when you book just by looking at the pics online but, everything was right on point. I loved the little "tree house" room, the balcony was beautiful and spacious, and the bathroom was modern and had a multi head shower. Overall, the property was well maintained and we really loved the jungle and secluded feel. We didn't know how we were from some attractions when we booked so it would have been nice if the resort offered free shuttles anywhere. The beach was right across the street and it is gorgeous! Good food. Nice staff. Beautiful property. We definitely plan on going back!
5 out of 5
Recommended
for Couples
by A verified traveler from New York

Tranquil Getaway

Posted Jul 17, 2014
Pros: friendly Staff, cleaniness of the room and the amenities.
Location: Beach is right across the street with water activities, Magaritaville a short taxi ride up the street and local eatery places.
From the moment we checked in we were greeted by the friendly staff and nice cold refreshment. We arrived very early so we were unable to check in right away. The staff showed us the grounds and offered us a courtesy room so that we can change to enjoy the beach or pool while we waited for our room. Once our room was ready(which they accomodated earlier) one of the staff members escorted us to it. It was a beautiful room, very clean and such great decor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carrollton, tx

Great honeymoon

Posted Jul 16, 2014
Perfect place to honeymoon. Small resort feel with all the amenities of a big resort. Rooms are amazing they make you feel like you are in the jungle. The staff was friendly and welcoming.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Wonderful Hotel

Posted Jul 11, 2014
Wonderful hotel with beautiful gardens, right across the street from the ocean. The water is so clear and calm and there is a bar and food right there for guests. Not too many people walk through the beach trying to sell you thing either which is nice compared to other places in Jamaica. I would highly recommend this hotel!