Ratings based on 292 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Alberta, Canada
Paradise of JamaicaPosted Feb 25, 2015
Pros: Laid-back relaxed atmosphere with superior service.
Cons: Onsite cash machine Extend gift shop hours
Location: The location is perfect - far enough from Negril yet close enough to do walking trips. Beach across street less walk than larger resorts.
First time in Jamaica and will be returning to this resort. Everything is perfect from the rooms and the meals to the staff and entertainment. Love, love, LOVE it!
for Couplesby A verified travelerfrom Iowa
LOVED IT!Posted Feb 24, 2015
Pros: We loved the tropical flowers and birds on the property; swallow-tailed hummingbirds, flocks of parrots!
Cons: Better lighting in the bathroom would be nice.
Location: Except to go to the beach, we happily stayed on the resort property!
We enjoyed 9 nights at Sunset at the Palms in mid February, 2015. This is a small property set in a lush natural setting. The food and drinks were very good, the rooms are private and lovely. The gardens, pool, beach and ESPECIALLY the entire staff are just wonderful! Each and every staff member goes out of their way to welcome you and meet your every want and need.
for Everyoneby A verified travelerfrom Moorhead, MN
We liked the seclusion of our room .Posted Feb 23, 2015
Pros: The gardens and privacy of our room.
Cons: A lifeguard helped us line up a snorkeling boat, but in the end we were charged more by the guide so he could tip the lifeguard.
Location: We enjoyed the snorkeling as well as utilizing the kayaks available for the hotel patrons. The transport was a distance from hotel, but a nice ride.
Every single staff person we encountered, from the chefs to the grounds keepers were friendly, helpful and a pleasure to talk with. Two of the groundskeeper provided me with a personal tour of the gardens.
for Everyoneby A verified travelerfrom NYC
EXCELLENT!!!!Posted Feb 19, 2015
Cons: It would be beneficial that the rooms closest to the road have windows installed in them to cut down on the noise.
Location: I enjoyed the beach EVERY DAY!
The rooms are so unique. The staff is great. The beach is just gorgeous. The pool is beautiful. The buffet area is very pretty. This is a small complex so not overrun by guests. The entire vacation was wonderful. I most especially enjoyed the bartender, Clayton. He was just such a nice gentleman!
for Couplesby A verified travelerfrom London
Great choice for couplesPosted Feb 17, 2015
Pros: Quiet atmosphere, Service, Discretion, Gym.
Cons: Food choice, Entertainment
Location: The location is spectacular, bloody bay is one of the best beaches I've ever seen. Take a tour to the Ricks Cafe and skip the craft market
We had a very relaxing time after a long tour of the Island. This was the perfect place where to let yourself spoil and indulge in the excellent service.
for Everyoneby A verified travelerfrom new jersey
Nice hotel beach is a short walking distancePosted Feb 17, 2015
Excellent other then the locals harrasing you to sell you drugs
for Everyoneby A verified travelerfrom Jersey
It was Amazing !Posted Feb 17, 2015
Our stay was amazing ! The staff was the best and made us feel like royalty. The short walk to the beach was safe and presented no problems at any time. We will be back again!!!
for Couplesby A verified travelerfrom DC
Oasis in a Tropical ForestPosted Feb 16, 2015
Pros: Staff were what set this resort apart from any we've ever stayed at, which includes several Caribbean destinations.
Location: We did the snorkel and half moon bay cruise with lobster, which was great. Also, did the shopping excursion and Rick's Cafe.
Fabulous resort set in a tropical forest. Staff could not have been more attentive to our needs and the food was of excellent quality. The drinks, of course, were great as well. A short stroll to the beach was all it took, shorter than most mega resorts. The bar and grill once there were fabulous and there was always a chair available in the sun. We enjoyed having the resort just off the beach because it allowed you to escape the street/beach vendors. As soon as you set foot on the resort it felt like you were in an oasis. Noise was never an issue and the small resort atmosphere allowed for everyone to interact with one another. We will be back again!
for Everyoneby A verified travelerfrom Missouri
Best vacation ever! Sunset At The Palms is GREAT!!Posted Feb 13, 2015
My husband and I couldn't have chose a better place to vacation! They exceeded our expectations by far! Everyone is very kind and so helpful. They always make sure you have everything you need. The property is astounding. The bungalows are so private with your own balcony. It is also a smaller resort so you get to know everyone. We met a lot of great people during our stay. The beach is across the road from resort which was great it's a beautiful walk and the guard always makes sure you get across Safely. They do a wonderful job keeping everything nice and clean at the resort and on the beach. The nightly entertainment was very good! The food was very good as well. If you are looking for a quiet place to relax Sunset is what you're looking for! We will definitely make this trip again! You won't be disappointed!
for Couplesby A verified travelerfrom boston ma
winter getawayPosted Feb 13, 2015
Cons: resort water sports
Location: downtown Negril, the staff can help you set day trips to a vast variety of sites in Jamaica
My girlfriend and I really enjoyed our stay at the resort,the food was excellent,the staff was friendly and professional,the rooms(treehouse) were clean and set in the most wonderful setting of superbly manicured grounds of natural plants and flowers.The beach was excellent even though it was a short walk across the street from the resort,and we cannot forget the food served at the beach, It was absolutely awesome.And lastly the entertainment was very good as well.I would highly recommend this resort if you want to enjoy the best of Jamaica.Thanks to the entire staff for making this vacation one of the best we have ever had.