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“Everything was ok”

“The atmosphere is attracting me, the smile of all colleagues moved me very well. Thank you for providing everything there, really appreciated. ”

“The hotel staff is wonderful! They were very kind and always eager to help. The hotel property is in serious need of updating. My first room was in desperate need of repair, the curtains were dirty on the bottom, the shower was moldy and the fridge was hot. I was then transferred to another room over 24 hours later. That room was better but still not clean, floor had footprints and there was still the mildew smell. The fridge was warm in that room also. ”

“Food and staff were friendly. Roshawn was very helpful and attentive to anything I needed. I would have preferred to see oxtail and curry goat more in the buffet or on Jamaican nights.”

“Riu it’s always a great time, it’s a party resort you don’t really come there for anything else lol food was edible. And we were able to go to the other hotel Riu Montego Bay, and eat lunch there and go to their parties. I only got to try the buffet and the snack bar. You had to have reservations for everything else which everything was booked the whole time we were there. The jerk chicken hut was good on the beach as well.”

“Great place, beautiful beach, super friendly and helpful staff.”

“It was a very good experience with the good service and dances I would like to come back on a holiday next year”

“Definitely worth it”

“We stayed in a basic two bed room. Our first room we found roaches and we were given the opportunity to move rooms. After moving rooms we noticed a mildew smell, another roach and the bedding had stains on it. This is the same resort that has you sign a document being responsible for staining their linens and getting charged $250 but the linens already had noticeable stains. It was constantly loud, slamming of doors, fights in the hall ways. The room service menu was terrible, the food was……

“This was our first time in Negril and first time staying at an RIU property. Overall, it was a great hotel however they charge you $5 if you lose a room key. We were traveling with a group of 32 family members and the food at the restaurants were not the best. However, the buffet for breakfast and dinner were not bad. The property is well maintained and the rooms were always clean.”

“Staff was wonderful.Everyone was very warm and welcoming.”

“I had a Great stay at the Sunset! The Tree House Rooms are the Best! Surrounded by lush gardens that are well maintained daily. The overall Staff is outstanding ! The small Boutique setting allows for the dining experience and the preparation of the food to have the real Jamaican flavors to be experienced. From the curried dishes, stewed, and Jerk seasoning dishes the food was quite delicious! As in many of the Carribian Islands I’m seeing more cats on the resort premises. I understand their……

“Loved everything about my stay”

“The beach is absolutely beautiful. Love that they have floats on all chairs. Food is delicious also.”

“Staff were amazing. Resort was beautiful and maintained well. Food was very good for an all inclusive. I would recommend for families or couples at the signature level.”