Hyatt Regency Rochester

This was a quickly organized trip-no time to shop around, so I took the expedia offer for the hotel without checking. The hotel was well-located-middle of downtown, nice beds, TV, view. Great staff. Good parking-$4/day. The rooms and carpet show their age, but it was ok. I was disappointed about not having free Wifi. Staff warned me that the business center computers were slow, so I used the lobby one which was faster, but had only a small number of "free minutes" maybe 10--so I had to pay up for the extra 10 minutes I used. Overall, it worked out fine.

I felt Hyatt room was not clean. My recent staying at Hyatt in New Orleans and Rochester provided me bad feeling.

The hotel was fine just was upset cuz they didnt have my double bed room I booked..and the room wasn't cleaned in a while. It was very dusty and the glasses in the room was dirty..

Hotel is centrally located within walking distance of a number of excellent restaurants and attractions. Since the weather was great, we walked a lot, but there is a bus stop right at the hotel if the it's cold or rainy. What most impressed us was the friendly, helpful staff. Dallas gave us excellent advice for all of our questions. The Expedia deal was also great. For $20 over the base price, we received free parking, buffet breakfast, internet, and water bottles each day.

I definitely enjoyed my stay. I would stay again.............

Stayed at the Hyatt for a family wedding. Staff were very helpful and the rooms were a nice size and clean.

We arrived early and were able to check into our room because it was ready. Everyone, especially Sean, was courteous, polite and helpful. The hotel was quiet even while the St. Patrick's Day festivities were going on. The wedding that we attended at the Hyatt was beautiful and everyone had a great time. We called for the airport shuttle when the plane landed and it arrived before we were able to get off the plane. On the return trip, they were waiting for us at exactly 9 am as I requested. Check-out took only a couple of minutes.

The hotel wasn't that great - the lobby was nice but the room was kinda dirty and showed signs of obvious poor maintenance. The staff wasn't very friendly and seemed annoyed that we had kids - and they weren't even being loud or bad in any way. The fitness room was the nicest I've ever seen at any hotel - very large, lots of machines, hot and cold towels, free weights and plenty more. The pool wasn't very great - a constant 4ft deep with a weird squishy bottom, and the hot tub was very shallow. The breakfast (included with our particular package) was fantastic. It had all the usuals, but also included things like salmon (for bagels), and lots of other things. It would have cost us $48 (w/o tip) had it not been included in our room package.

Stayed one night with family to be close to Strong Museum and Science Museum. No breakfast buffet included with room rate, and quoted price for breakfast was absurdly expensive. Unfortunately, there are no take-out restaurants nearby on the weekend that are open.

The Hyatt Regency has a wonderful shuttle service not only to the airport, but also to Eastman School if music. They even provide practice rooms for their guests who are auditioning for Eastman! They help you with the logistics so you can concentrate on your music.