3/5 Okay
Howard
Traveled with family
Oct 22, 2021
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Oct 2021
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
Overview of Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
4.2/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Personal protective equipment
- Social distancing
- Temperature checks
800 Jefferson Rd, Rochester, NY, 14623
Explore the area
- Rochester, NY (ROC-Greater Rochester Intl.)12 min drive
- Victorian Doll Museum and Chili Doll Hospital18 min drive
- Seabreeze Amusement Park18 min drive
- Ontario Beach Park27 min drive
Choose dates to view prices
About this area
Rochester
In the business district, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel is in an area with great shopping. Genesee Valley Park and Mary Jemison Landing are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Bill Gray's Regional Iceplex and Veterans Memorial Park. Park Avenue and Strong are also worth visiting.
What's nearby
- Marketplace Mall - 5 min drive
- Strong Memorial Hospital - 10 min drive
- Victorian Doll Museum and Chili Doll Hospital - 18 min drive
- Seabreeze Amusement Park - 18 min drive
- Ontario Beach Park - 27 min drive
Getting around
- Rochester Station - 19 min drive
- Greater Rochester Intl. Airport (ROC) - 9 min drive
Restaurants
- Sticky Lips BBQ Juke Joint — 4 min walk
- Palmer's Direct To You Market — 5 min walk
- Red Robin — 9 min walk
- The King and I — 10 min walk
- LongHorn Steakhouse — 10 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Electric car charging station on site
- Wheelchair-accessible parking available
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 8-11 for adults and USD 3-11 for children
- 1 restaurant
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Indoor pool
Family friendly
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Refrigerator
- Snack bar/deli
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
Languages spoken
- English
- Spanish
- Ukrainian
Business services
- Business center
- Computer station
- Conference space (4300 square feet)
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 37-inch flat-screen TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Desk
- Free local calls
- Iron/ironing board
- Phone
Similar properties
See similar properties
Rochester
Hotel
Free WiFi
Guest rating 4+
Air conditioned
Family friendly
3 star
Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 250.00 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 8 and USD 11 for adults, USD 3 and USD 11 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Frequently asked questions
Overall score and ratings
4.2
Very Good
4.3/5
Cleanliness
4.3/5
Staff & service
3.9/5
Amenities
4.2/5
Property conditions & facilities
1/5 Terrible
Lakisha
Traveled with family
Oct 20, 2021
Disliked: Cleanliness
Stayed 1 night in Oct 2021
4/5 Good
Norma
Traveled with family
Oct 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
2/5 Poor
Kevin
Traveled with family
Oct 18, 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
4/5 Good
Gary Kurt, Amsterdam
Traveled with partner, Traveled with family
Oct 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021