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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Rochester Marketplace Inn

Exterior
Individually decorated, individually furnished, desk, laptop workspace
Restaurant
Reception
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

8.0

Very good

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

8/10 Good

Not bad, but the facility is a little tired.
Douglas
Jul 24, 2024
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About the neighborhood

Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 15 min walk
  • Marketplace Mall - 18 min walk
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Burger King - ‬6 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near the airport
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a 24-hour gym at Best Western Rochester Marketplace Inn. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and a front-desk safe
  • A vending machine, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 94 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, LED light bulbs, and cribs/infant beds

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Is Best Western Rochester Marketplace Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on Aug 4, 2024 start from $92.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Rochester Marketplace Inn?

Self parking is free at this property.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Rochester Marketplace Inn?

Check-out is at 11 AM.

Where is Best Western Rochester Marketplace Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 mi (3 km).

Best Western Rochester Marketplace Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 1005 reviews" "
Rating 8 - Good. 338 out of 1005 reviews" "
Rating 6 - Okay. 139 out of 1005 reviews" "
Rating 4 - Poor. 80 out of 1005 reviews" "
Rating 2 - Terrible. 60 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Not bad, but the facility is a little tired.
Stayed 3 nights in Jul 2024

8/10 Good

Shayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Great deal. Nice lobby and eating area. Nothing too fancy, but just what we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what I would expect from a Best Western in the suburbs. It was clean and fine for a short stay. The free breakfast was also as expected, a variety of bread, waffles, scrambled eggs, sausage, cereal, yogurt, etc. The one outstanding feature was the shower (no bathtub) which was newly renovated, although the bathroom was tiny, with the sink located outside the toilet, shower area. Would stay at this convenient hotel again.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property is on a major road with many dining options. Bsthroom shower was not clean from previous person as there was long hair onnthe walls and floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to call home for the night z
Stayed 1 night in Jul 2024

8/10 Good

Chucheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to and off highway 90
Stayed 1 night in Jul 2024

10/10 Excellent

Sathyanarayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near all shopping and dinning places
Stayed 1 night in Jul 2024

8/10 Good

Raj

Liked: Cleanliness, amenities, property conditions & facilities
We have waited 2 hours for checkin due to mishap between Expedia and best western
Stayed 1 night in Apr 2024

8/10 Good

Diptam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Nice staff members , Clean
Stayed 2 nights in Jul 2024

8/10 Good

Wenli

Stayed 1 night in Jun 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Busy and managed well.
Stayed 1 night in Jun 2024

10/10 Excellent

Min

Stayed 1 night in Jul 2024

6/10 Okay

Bruce

Stayed 1 night in Jun 2024

2/10 Terrible

Almir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

jim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The first issue is the bathroom. They could not have designed a smaller space. Nowhere to set clothing or anything to access after getting out of the shower. Nowhere to set soaps or anything in the shower. Second issue is the beds are rock hard. I personally didnt like that. The breakfast consisted of runny eggs and cold sausage. Not good at all.
Stayed 1 night in Jun 2024

8/10 Good

richard

Stayed 1 night in Jun 2024

8/10 Good

Cyndi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price
Stayed 2 nights in Jun 2024

10/10 Excellent

Katherine

Stayed 1 night in Jun 2024

10/10 Excellent

Chinyere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I have been staying here since 2021. Great people.
Stayed 2 nights in May 2024

10/10 Excellent

Chinyere

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe. It was very clean and the staff was very friendly. I loved my stay there.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angela, the receptionist was very professional.
Stayed 1 night in Jun 2024

8/10 Good

Sidhartha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one .To be recommended for staying
Stayed 1 night in Mar 2024

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction materials were all over common areas like stairwells. No food options nearby. Power outlets on lamps were finicky and weren't always working.
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5