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In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Guest reviews

4.0 out of 5 Very Good
967 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationMarketplace Mall2 min drive
Popular LocationBill Gray's Regional Iceplex4 min drive
Popular LocationStrong Memorial Hospital10 min drive
AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

About this area

Rochester

Located in Rochester, Best Western Rochester Marketplace Inn is in an area with great shopping. Frederick Douglass Statue and Schoen Place are local landmarks, and travelers looking to shop may want to visit Marketplace Mall and Pittsford Plaza. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Bill Gray's Regional Iceplex.

Visit our Rochester travel guide
Map
Popular Location

What's nearby

  • Marketplace Mall - 2 min drive
  • Bill Gray's Regional Iceplex - 4 min drive
  • Strong Memorial Hospital - 10 min drive
  • University of Rochester - 11 min drive
  • Highland Park - 11 min drive

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • Sticky Lips BBQ Juke Joint - 4 min walk
  • The King and I - 8 min walk
  • Longhorn Steakhouse - 13 min walk
  • Pi Craft Pizza - 14 min walk
  • DiBella's Old-Fashioned Submarines - 17 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with fitness center and 24-hour business center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 94 rooms offer free WiFi and free wired Internet, plus DVD players and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and safes. 35-inch flat-screen televisions come with premium cable channels.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–9:30 AM

Things to do

  • Fitness center

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • 35-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Can I cancel my reservation for free at Best Western Rochester Marketplace Inn and receive a full refund?
Yes, Best Western Rochester Marketplace Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Rochester Marketplace Inn cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at 11 AM.
Where is Best Western Rochester Marketplace Inn located?
Situated near the airport, this hotel is 1.4 mi (2.2 km) from Bill Gray's Regional Iceplex and 3.1 mi (4.9 km) from Strong Memorial Hospital. Marketplace Mall and Fair and Expo Center are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Best Western Rochester Marketplace Inn

4.0
Very Good
967 reviews
5 - Excellent
334
4 - Good
411
3 - Okay
125
2 - Mediocre
63
1 - Poor
34
4.1
Cleanliness
4.3
Service and Staff
3.9
Amenities
3.9
Property condition
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Very very clean and very awesome customer service

    Stayed 1 night in Aug 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service

    Staff was friendly but I didn’t like how other guests didn’t follow the rules with wearing a mask while out of their rooms.

    Stayed 2 nights in Jul 2020
    5.0 out of 5 Excellent
      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jul 2020
      5.0 out of 5 Excellent
      • Liked: Staff & service, amenities, property conditions & facilities

      They made sure I was well taken care of while keeping me comfortable

      Stayed 1 night in Jul 2020