Best Western Rochester Marketplace Inn

Photo gallery for Best Western Rochester Marketplace Inn

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Best Western Rochester Marketplace Inn

VIP Access

Best Western Rochester Marketplace Inn

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
940 Jefferson Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationMarketplace Mall2 min drive
  • Popular LocationStrong Memorial Hospital6 min drive
  • Popular LocationUniversity of Rochester7 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive

Choose dates to view prices

About this area

Rochester

Located in Rochester, Best Western Rochester Marketplace Inn is in an area with great shopping. George Eastman House and Pont de Rennes Bridge are local landmarks, and travelers looking to shop may want to visit Marketplace Mall and Pittsford Plaza. Looking to enjoy an event or a game while in town? See what's happening at Bill Gray's Regional Iceplex or Blue Cross Arena.

What's nearby

  • Marketplace Mall - 2 min drive
  • Strong Memorial Hospital - 6 min drive
  • Rochester Institute of Technology - 7 min drive
  • University of Rochester - 7 min drive
  • Mary Jemison Landing - 9 min drive

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • Sticky Lips BBQ Juke Joint — 4 min walk
  • Palmer's Direct To You Market — 4 min walk
  • The King and I — 8 min walk
  • Red Robin — 11 min walk
  • LongHorn Steakhouse — 13 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and fitness center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and dry cleaning. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 94 individually decorated rooms provide free WiFi, free wired Internet, and DVD players. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and free local calls.
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Fitness center

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 35-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 345 out of 956 reviews
5 - Excellent 36%
Rating 4 - Good. 385 out of 956 reviews
4 - Good 40%
Rating 3 - Okay. 117 out of 956 reviews
3 - Okay 12%
Rating 2 - Poor. 69 out of 956 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 956 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected, excellent. I have a set of coffee for brewing but didn't have a cups for hot drinks though. No problem. Have to use my own travel cup
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice easy check in and check out
Stayed 4 nights in Sep 2021

3/5 Okay

Traveled with family
The hotel was ok. Nothing special. Short staffed.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility wonderful and helpful staff
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
None of the usual amenities in the bathroom no hand towels or wash clause and extremely hard mattresses. The breakfast consisted of cereal muffins some yogurt, And sausage and egg cheese croissant
Stayed 4 nights in Aug 2021