4/10 Poor
Ellin, Zion
Traveled with partner
Jul 20, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant was five star Michelin quality. The hotel had some old charm but was in need of updating badly.
The king size bed was too high. The windows were not able to be opened with a sign to that effect. Soundproofing was not good from next room. There was no venting fan for bathroom. There was a glass shelf above the sink which was perilous for items and especially the two beautiful crystal glasses placed there. There were no cream/sugars,stirers for coffee and only two coffees for two people. Very disappointing. Breakfast was a standup bar with muffins, protein bars, and coffee/tea. No service in dining room!
To top off our stay, the toilet didn't flush properly in the morning and no maintenance man was available immediately or even after more than one-half hour. Luckily there was bathroom just down the hall for disabled and available. I would never recommend this hotel.
Ellin
Stayed 1 night in Jul 2024