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"Quaint, personable, idyllic "

"As always amazing. Great area. Super nice accommodating owners. Super clean. I love coming back there and it will be always my to go place whenever i go to Saugatuck. Thank you. You are the best 😊💗"

"Extremely professional and friendly staff. Whole facility was clean. Very accommodating. Will definitely be staying when traveling to Grand Rapids. "

"Second night when they cleaned our room they took our comforter. When I checked in my in-laws the second day we were there the girl at the front desk was not nice. "

"Great stay. 2nd time. Just wish you all had a more affordable parking solution."

"The room was really nice better than I expected and spacious like a cute studio apartment and You could tell that it’s being run by family and they were some really nice people "

"Staff was excellent. Beds were very comfortable. I did not realize we would be in a building not attached to the hotel. So when the kids wanted to swim, we had to walk (in the cold & rain) to and from the main building to get to the pool. Same with breakfast."

"Green Bush brewery was very good."

"Apparently they don't use Expedia and I had to pay more than what was posted and reserved. Then he informs me that the only room he had the heat is broken. Offered to give me a heater...a small one at that.. accepted the offer went in the room....tv doesn't work and the water doesn't work either. And to top things off he required a deposit. I ended up requesting a refund and couldn't get another room elsewhere because the return wasn't immediate"

"property was under construction while we were there"