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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
Comfortable boutique hotel, a short walk to Van Andel Arena

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Ballroom
Restaurant
Reception
Deluxe King | Living area | Flat-screen TV, MP3 dock

Reviews

8.4

Very good

Popular amenities

  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Jaxon
Jul 24, 2024
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The price is $195
includes taxes & fees
$169 per night
Aug 25 - Aug 26
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About the neighborhood

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena - 4 min walk
  • Grand Rapids Art Museum - 5 min walk
  • DeVos Performance Hall - 6 min walk
  • Gerald R. Ford Museum - 11 min walk
  • Downtown Market - 14 min walk

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Barrio - ‬3 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Grand Rapids Brewing Company - ‬3 min walk
  • ‪Brick and Porter - ‬2 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Boutique hotel located in Downtown Grand Rapids
Close to Van Andel Arena and DeVos Performance Hall, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection provides a coffee shop/cafe, a hair salon, and a bar. Treat yourself to a manicure/pedicure or other spa services. Be sure to enjoy a meal at CitySen Lounge, the on-site restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), smoke-free premises, and a front-desk safe
  • An elevator, 2 meeting rooms, and coffee/tea in the lobby
  • A 24-hour front desk, wedding services, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on Aug 11, 2024 start from $149.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Self parking is available for USD 24.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Civic Theatre and Van Andel Arena. DeVos Performance Hall and Downtown Market are also within 15 minutes. Grand Rapids Station is 16 minutes by foot.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 1002 reviews" "
Rating 8 - Good. 300 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jaxon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Tracy

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No parking for hotel, no maid service, no restaurant
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tyler

Stayed 1 night in Jun 2024

6/10 Okay

Kaylynn

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Rooms were just ok cramped and didn’t offer us the option for a rollaway bed which we had asked the hotel specifically which room to book for the roll away option and the lady said clearly the wrong thing, next the guy who checked us in was very rude and short with us. as well as looking very tired and depressed. We got a beautiful view of a brick wall and the smell of rotting fish when you open up the window. Overall the room was adequate and up to date for the most part and room was clean to our standards. Main areas of improvement would be improving staff morale followed by parking and room accommodation. (As when we state they didn’t look full so they could have offered us a different room for the rollaway).
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is VERY inflexible. I booked through Expedia, which I always do. Stevie Nicks concert was canceled and the hotel would not rebook my room for the new date without charging me the full fee for one night. So instead of forfeiting $331, I had to stay there without going to the concert. The Expedia agent, and the Expedia Supervisor both tried to get an exception and this hotel would not grant the request. They both spoke to the GM and he denied the request. Expedia has never failed me in moving hotel dates before and they stated that this hotel will not make exceptions. Beware in booking stays here if you are attending a concert! I will never stay here again. The staff was pleasant, the room was clean and it was a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location for doing anything downtown Grand Rapids. The room was big and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jun 2024

6/10 Okay

Michael

Stayed 1 night in Jun 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mid century vibe. Beautiful art work in the lobby. The bar/cafe area during happy hour. Friendly check in.
Stayed 1 night in Jun 2024

8/10 Good

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The only thing I would really complain about with this hotel is that there was yellow spots all over the comforter. The floors were sticky as well like our room had not been cleaning at all just restocked and they had thrown us in there.
Stayed 1 night in Jun 2024

10/10 Excellent

Hollis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were unique and charming, and everything was clean and comfortable!
Stayed 1 night in May 2024

4/10 Poor

Jeff

Traveled with partner
Liked: Cleanliness, staff & service
Staff was friendly and it was close to everything we were there for. However- READ VERY CLOSELY- Parking available means street (free) or garage. THEY SAY 24NIGHTLY BUT THE NEXT DAY STARTS AT 4 AM SO IT IS ACTUALLY 50 DOLLARS TO PARK. We were unable to get the room below 74 degrees so if you like a cooler room this is not a hotel for you. The rainflow shower was awesome. Overall the low score is the parking and the thermostat.
Stayed 1 night in May 2024

8/10 Good

Douglas

Traveled with partner
I enjoyed the look of the room (exposed brick was quaint). The bed was a little soft for my liking. Only had a nightstand on one side of the bed and we weren’t able to find anyone at the front desk when we checked out (this was undoubtedly due to the fact that there was a power outage, so it did not upset me). I would stay there again.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. 2nd time. Just wish you all had a more affordable parking solution.
Stayed 3 nights in Apr 2024

8/10 Good

Kristin

Stayed 1 night in Apr 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Jillian

Business traveler
Liked: Cleanliness, staff & service
Unique hotel with a lot of character
Very unique hotel. The room was very warm and the air was not working. There is no refrigerator in the room or microwave for any leftover food you may have. The staff is very helpful and showed me how to get where I needed to be, as well as answered any questions I had. There is a neat sign in the gym with some history over a large reapired hole, which used to be the door to the bank vault.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Valerie

Liked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Donald

Stayed 1 night in Apr 2024

8/10 Good

Lakesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0