York Dungeon Hotels in North Yorkshire, United Kingdom

Very clean rooms friendly staff and great food had a lovely 2 day break at the end of December 2014

A great hotel, excellent location in super surroundings with lots of history. The staff were so friendly and helpful. We met the owners who were really nice people and incredibly passionate about the hotel. The hotel rooms including the public area were extremely clean and tidy and well presented. We'd definately recommend this to anyone and we'll be staying there again on our next visit to York.

Just back from a few days break in a brilliant cosy hotel, right in the heart of York, could not have wished for a better location, we loved the unusual and quirky rooms, very comfortable, the staff were all very friendly and helpful, although no proper bar or restaurant, plenty nearby, especially Bills for breakfast was handy, would definitely stay here again

A great hotel in a superb location right next to the river. Nice big family room with very good double sized beds. Very good menu in the restaurant with lots of choice. Big buffet breakfast of high quality. Very helpful and friendly staff. Parking on site which is a bonus in a city centre.

I would recommend these holiday apartments to all. We stayed a total of eleven days and the rooms were extremely generous, very central to town and all amenities. We have family near York and rather than stay with them this apartment gave us a little more independence than staying at the homes of our families.

This was my second visit to this hotel. I'm an Event Manager by profession and have stayed in many hotels in the past. I particularly love this one as it is new, clean, modern and comfortable, with all the amenities you could need. Reception staff are always helpful. Like the location, especially as Weetons is next door for a great breakfast!

Great location. Very helpful staff. Good sized rooms. Excellent buffet breakfast. Cannot fault anything.

The hotel is very central with a lot of bars around and food options. The room was small but comfortable and they put an effort in the design to make it more attractive. The big problem was the noise as there is a bar open until late just next to the hotel with live rock music which you can hear even with your window closed. The hotel offer earplugs which was really helpful.

On arrival, my partner and I were greeted by exceptionally friendly staff and had our belongings taken from us. The reception staff were very nice and helpful. We were guided to our room by a concierge named Jordan and were given a full tour of our room (classic room). He also gave is a thorough description of all the things to see and do in York which we found very helpful. Before he left, he offered us some complimentary coffee which was brought to our room. The room was amazing; it was very spacious, clean and comfortable. The bathroom was so cool! It had heated flooring and a music system embedded into the ceiling which could be controlled from within the bathroom. The Spa facilities were blissful and not overcrowded. I have stayed in many 5 star hotels which I have paid much more for which have a better reputation than this one. However, it can honestly be said that this was the best one I have ever stayed in and I most certainly will go again. Cheap too!!

Good central location with masses of character. Very busy bar and restaurant but it was the last shopping weekend before Christmas. Will stay again.