"I cannot say enough nice things about this hotel. We arrived 2 days late due after a horrible experience with American Airlines, including lost luggage. The Conservatorium gave us some clothes and toiletries. We liked it so much, we decided to stay there a couple days after the cruise to explore Amsterdam. The room they gave us was too hot and the moved us to a cooler room. Also, I hurt my ankle and they provided a walking cane for the day. I would definitely stay here when visiting...