"I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence :
- welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room)
- the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and...