COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Choose dates to view prices

4.8
Exceptional
Rating 5 - Excellent. 136 out of 159 reviews
5 - Excellent 86%
Rating 4 - Good. 20 out of 159 reviews
4 - Good 13%
Rating 3 - Okay. 2 out of 159 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 159 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 159 reviews
1 - Terrible 1%

5.0/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and such a stylish place. Attention to detail is super sharp. Great General Manager, he was very welcoming and engaging, his whole team was equally wonderful. Really recommend this hotel if in Florence. Will be back for sure !
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and design
Great location and wonderfully designed hotel with excellent staff. Highly recommended for a long weekend city trip!
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel during the Covid19 crises and the staff could not be more comforting, personable and supportive. It’s super luxury Finishings and furnishings and superb bedding are perfection. Just like it’s Capri location very well designed and serviced. Andrea who just started at the hotel that same week could not do enough for us as well as the whole staff. Prey that all this crises will pass and this amazing place will spring back to action. Xoxo
Stayed 5 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous and friendly staff in intimate 5-star boutique hotel. We spent 5 nights. Great location and experience from arrival through departure.
Stayed 5 nights in Nov 2019