Best Resorts in Puerto Rico

"The property was clean and had a rustic feel to it. Great for families, super nice employees and lots of activities. Area also is super nice with restaurants nearby and clean beach. "

"The front desk attendant lied to us. We explained that our flight was delayed. I bought hotel protection. The front desk told us, not to worry. We were later told that we had to check out. So we were CHEATED out of one night. I will fight this until the end."

"Excellent"

"The Hostal Machalilla was a nice place a block off the Malecón and it fit the need for the night"

"Looks good outside, but not cosy inside at all. The breakfast was “included”, but we ended up paying for that. Was a lot of confusion about it. Problems with water running, with hot water. Wasn’t pleasurable experience at all. Staff wasn’t qualified to address all the issues."

"We always write what we did like and what we didn't like so much. Onto the not so much to get to the awesome! The only thing we can think of is we didn't feel as secure as we could have with the room. The windows can't be left open (screens) if you want your items as protected as possible that makes it stuffy and warmer in the room when you are gone. However, staff is around, it's a close knit community, theft would be rare and would probable come from a guest. We DID like the staff, amazing owner, under some difficult circumstances the owner really helped us out. The courtyard is pretty, hammocks to relax in. Easy to walk to the beach or grab groceries etc. We would stay there again! "

"Not as advertised. I called you all 2 times for a partial refund, but you keep giving me the runaround I did get the insurance. This property was not as advertised. This property was not as advertised to me. I had to move. They took my keys and said only you can give refund. Back and forth with just giving me a refund."

"Owners were very friendly and helpful. This is a family friendly hostal with no partying, drinking, loud music. Made it easy to sleep. Rooms are basic, no AC, no hot water but private bathroom in our room. Bedroom could use fresh coat of paint but everything was clean. For the price it was a great value. Without a car it is likely further from the beach than easily accessible. We had our own car so it was a short drive. We would definitely recommend this hostal."

"The rooms were infested with water bugs. The beds had them! It was horrifying. Once we informed the staff they stated they were unable to do anything about it. We ended up having to switch hotels as every single room had millions of water bugs. "