科罗拉多的度假村

“The rooms are not cleaned well, debris in corners and most noticeable was the various stains on the top comforter. I called in to get a new comforter and was told their employees are not allowed to remove those (for washing) due to safety concerns. I insisted it was a safety concern for a paying customer and they proceeded to remove it for me. It was shocking to get that as a response. In addition, trying to order room service (in room dining) was a 45 min adventure. Online they advertise it but……

“Not good, for jet lag customwer, front give me the room 308, when I was so tired to sleep, I can hear all the noice surrounding by the pool. Make a phone call to clerk in front, but I was too tired to change the room, just show my good willingness remind them my situation, pay attention when customer looks really tired, arrange the room reall quite and stay away from those noisy facility. But the lady just insisted they did not make any fault, if I feel noisy, I should told them bala……

“Fui con mi familia a convivir un fin de semana y fue lo máximo mis hijos lo disfrutaron al máximo lo recomiendo 👌”

“Everything is perfect! Staffs are friendly and helpful! Great hospitality!”

“We had a wonderful getaway. The property is beautiful from the others in the area. The bed was on the firm side with super soft pillows that didn’t keep support. There wasn’t much water pressure either. We loved the Lake view! We also loved that there was a laundry area on site to get things cleaned before heading home. Made unpacking easy! We also loved how friendly the staff were and that they had cookies and water out to grab. Also flavored water with electrolytes! We bought the s’more……

“I came here for vacation at the end of September. Except that the water in the swimming pool is not very hot, this is a great hotel, fully in line with the Ritz-Carlton level! !”

“Beautiful”