(Rates from $249.00)
Townsend Hotel
Suburban Detroit European-style hotel in Birmingham
Traveler ratings summary of Townsend Hotel, Birmingham Hotel
| Overall satisfaction | 25% of travelers (1 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.2 | 3.2 | 2.8 | 1.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 4 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 1.0 |
Terrible nights sleep
I stay at hotels all over the country. Usually 2-3 per month at least. This is by far one of the worst nights I have ever spent in a hotel. Let alone the cost of staying at this location. We had a 2-room suite. So the bedroom was closed off from the main living area. However, the blower for the furnace was in the room with us. And every 15 minutes the thing would turn on and wake me up. I would have turned it off if it was 15 degrees outside. But I struggled through the night. I couldn’t wait to wake up and leave. Until this "high class" hotel gets some updates, I won’t be recommending it to anyone.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 4.0 | 2.0 |
Big Bucks Disappointment
Made reservations 7 weeks in advance for a suite. Upon checking in we were informed no suites were available. We were given a "King" room; went up to the room and found it was still being cleaned at 4 pm. Went back down to the lobby to have them move us to yet another room. The second night our keys did not work, made another trip to the lobby to be inform that they moved us to a suite. We were so unhappy with the service that we checked out a day early.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 3.0 | 1.0 | 1.0 |
Very Bad Experience Find a different Hotel.
The hotel had mold in the bathroom and a worn out bed very lumpy with holes in it. When we had to extend out stay, we did not stay here but found a much better hotel at a better price. The food at the restaurant was not very good, very poor selection and very small portions at a very high price. Overall the hotel is very overrated and very expensive for what you get.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 2.0 | 2.0 |
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