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Mercure Hotel Kaiserhof Frankfurt City Center

Property class: 4.5

Choose dates to view prices

Located close to Frankfurt Christmas Market and Römerberg, Mercure Hotel Kaiserhof Frankfurt City Center provides shopping on site, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, a desk with a coffee maker, a kettle, and a tray with coffee packets.

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk with a coffee maker, a kettle, and a tray with coffee packets.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, and a television.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a desk, chair, bed, and a lamp.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Twin Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Privilege, Twin Room, Multiple Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Suite, 1 Double Bed

A hotel room with a bed, a desk with a chair, a lamp, and artwork on the wall.

Privilege, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Located in Bahnhofsviertel neighborhood, Mercure Hotel Kaiserhof Frankfurt City Center is connected to a rail/subway station. Taunus Therme and Kur-Royal Day Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Riedwiesen Nature Reserve and Bergstrasse-Odenwald Nature Park. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Festhalle Frankfurt. Spend some time exploring the area's activities, including golfing. Visit our Frankfurt travel guide
Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • A city skyline at dusk with illuminated buildings, a river, and a bridge.
    Financial District
    1 min walk - 0.0 miles
  • A traditional European town square at night with historic buildings, a statue, and a clock tower.
    Kaiserstrasse
    1 min walk - 0.1 miles
  • A modern cityscape with a prominent skyscraper, a stadium, and construction cranes.
    Frankfurt Trade Fair
    13 min walk - 0.7 miles
  • A bustling European square with traditional half-timbered buildings, a prominent church tower, and outdoor cafes.
    Römerberg
    14 min walk - 0.8 miles
  • A Christmas market with illuminated stalls and a large decorated tree.
    Frankfurt Christmas Market
    14 min walk - 0.8 miles

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station)
    3 min walk
  • Central Station Tram Stop
    3 min walk
  • Frankfurt Airport (FRA)
    24 min drive

Restaurants

  • Sapôres Sàigòn Street Food
    1 min walk
  • Der Fette Bulle
    1 min walk
  • Taunus Eck
    3 min walk
  • Bacco
    2 min walk
  • Kakadu's
    1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

  • Luxury hotel near Frankfurt Trade Fair
  • Frankfurt Christmas Market and Römerberg are located near Mercure Hotel Kaiserhof Frankfurt City Center, which provides shopping on site, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • Express check-out, express check-in, and a TV in the lobby
    • A computer station, concierge services, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 106 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 42-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, free infant beds, and tablet computers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Executive Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per day
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE277083211

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Mercure Hotel Kaiserhof Frankfurt City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Hotel Kaiserhof Frankfurt City Center?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Kaiserhof Frankfurt City Center on Aug 20, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-out is at noon.

Where is Mercure Hotel Kaiserhof Frankfurt City Center located?

Located in Bahnhofsviertel, this luxury hotel is within a 15-minute walk of Kaiserstrasse, Frankfurt Christmas Market, and Römerberg. Frankfurt Trade Fair and Congress Center Messe Frankfurt are also within 1 mi (2 km). Central Station Tram Stop and Weserstraße-Münchener Straße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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