“Was unable to make my reservation when my flight was cancelled. Asked about a refund. Was told no. Also, they have no airport shuttle. When I had asked about switching to another Marriott property in the area that did have one since I was now going to arrive after the car rental counter closed, ........again told no. I'll find somewhere else to stay next time.A little understanding and compassion for a situation out of my control would've gone a long way!”
“Was unable to make my reservation when my flight was cancelled. Asked about a refund. Was told no. Also, they have no airport shuttle. When I had asked about switching to another Marriott property in the area that did have one since I was now going to arrive after the car rental counter closed, ........again told no. I'll find somewhere else to stay next time.A little understanding and compassion for a situation out of my control would've gone a long way!”
Bethany