“The hotel is divided into two sections: one is rated 3 stars and the other 4 stars. Unfortunately, this isn't made clear when booking. The hotel is advertised as a 4-star property on booking platforms, and the photos mainly showcase the 4-star rooms. However, upon arrival, we discovered that our room was actually in the 3-star section.
This was quite disappointing, as if I had known in advance, I would have chosen a different hotel that was genuinely 4 stars for the same price.
That said, the……
“We had a wonderful time starying at this property with our family. The location was perfect for us, and the breakfast was lovely.
We really enjoyed our stay in Tossa de Mar!!”
“La ubicación fantástica, el personal muy amable .Por poner un pero, los colchones no son muy cómodos, ni las almohadas. El SPA esta bien, y la chica de los masajes un encanto”
“The location is excellent and the hotel is beautiful. Our room was very small for a group of three and a bit out dated. Hotel staff was very friendly and helpful.”
“La chambre très propre, la salle de bain et les sanitaires vitrés avec robineterie noire magnifique....La literie est bien au niveau taille, peut etre un peu ferme....Petit déjeuner très correcte malgrès le monde....”
“This hotel was booked for a stag group weekend in lloret for 18.
I was disappointed initially with the check in because the price quoted on Expedia was not the price I was given at check in. The tourist tax was higher than what was quoted on Expedia. I also had to pay a €200 refundable deposit in cash at check in which I wasn’t told about and this made things difficult for me because majority of my group didn’t have cash so a lot of my spending money went on this deposit.
The rooms were very……