“We got into the room, the window was open. Heat and noise were terrible due to the open window. Called twice and still after 6 hours no one came to remedy the issue. After visiting the front desk a 3rd time, someone finally was sent to the room and maintenance didn't even know what they were there for. The room was a closet across from the elevators. After all of that we decided to depart from the hotel and go elsewhere. So we are looking to get the refund for the 2nd night we decided not……
“We got into the room, the window was open. Heat and noise were terrible due to the open window. Called twice and still after 6 hours no one came to remedy the issue. After visiting the front desk a 3rd time, someone finally was sent to the room and maintenance didn't even know what they were there for. The room was a closet across from the elevators. After all of that we decided to depart from the hotel and go elsewhere. So we are looking to get the refund for the 2nd night we decided not……
Mary