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Novel Hotel City Center

4.0 star property
Central Abu Dhabi hotel connected to a shopping center, a quick walk to Central Market

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Novel Hotel City Center

Sundeck
Exterior
Deluxe Room | In-room safe, desk, blackout drapes, soundproofing
Daily buffet breakfast (AED 50 per person)
Bathtub, deep soaking tub, free toiletries, hair dryer

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Hamdan Street, Abu Dhabi
  • Popular LocationAbu Dhabi Corniche13 min walk
  • Popular LocationAbu Dhabi Mall3 min drive
  • Popular LocationAl Wahda Mall3 min drive
  • AirportAbu Dhabi (AUH-Abu Dhabi Intl.)32 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Faisal
Oct 10, 2023
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About the neighborhood

Abu Dhabi

Located in Abu Dhabi City Center neighborhood, Novel Hotel City Center is connected to a shopping center. Heritage Village and Sheikh Zayed Grand Mosque are notable landmarks, and travelers looking to shop may want to visit Central Market and Abu Dhabi Mall. Looking to enjoy an event or a game while in town? See what's going on at Zayed Sports City Stadium.
Visit our Abu Dhabi travel guideOpens in a new window

What's nearby

  • World Trade Center Mall - 5 min walk
  • Abu Dhabi Corniche - 13 min walk
  • Corniche Beach - 19 min walk
  • Abu Dhabi Mall - 3 min drive
  • Al Wahda Mall - 3 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 32 min drive

Restaurants

  • ‪Bait El Khetyar Cafeteria - ‬1 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪ستاربكس - ‬4 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪Boti Street - ‬5 min walk

About this property

Novel Hotel City Center

Upscale hotel near Abu Dhabi Commercial Bank
Located close to Central Market and Abu Dhabi Mall, Novel Hotel City Center provides a nightclub, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a massage or a manicure/pedicure. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • A gift shop, tour/ticket assistance, and barbecue grills
  • Multilingual staff, a 24-hour front desk, and a front-desk safe
Room features
All 215 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, Filipino, French, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (AED 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 75 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ok
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Abu Dhabi Centre Hotel
Mercure Abu Dhabi Centre
Mercure Centre Abu Dhabi
Novel City Cente
Mercure Centre Hotel
Mercure Centre
Novel Hotel City Center Hotel
Novel Hotel City Center Abu Dhabi
Novel Hotel City Center Hotel Abu Dhabi

Frequently asked questions

Does Novel Hotel City Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Novel Hotel City Center?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Novel Hotel City Center on Aug 4, 2024 start from $40.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novel Hotel City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novel Hotel City Center?

Valet parking is available for AED 30 per day.

What time is check-in at Novel Hotel City Center?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novel Hotel City Center?

Check-out is at noon.

Where is Novel Hotel City Center located?

Located in Abu Dhabi City Center, this hotel is within 1 mi (2 km) of Central Market and Abu Dhabi Commercial Bank. Abu Dhabi Mall and Fish Market are also within 3 mi (5 km).

Novel Hotel City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 128 out of 449 reviews" "
Rating 8 - Good. 226 out of 449 reviews" "
Rating 6 - Okay. 61 out of 449 reviews" "
Rating 4 - Poor. 22 out of 449 reviews" "
Rating 2 - Terrible. 12 out of 449 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lay Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable room!
Stayed 1 night in Jun 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great place with very helpful staff. Clean and comfortable rooms and also quiet. Location is very nice because you are very close from all the buses to airport or main attractions and the free shuttle bus to many places comes right in front of the hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Modhafar

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 10 nights in Oct 2023

6/10 Okay

Faisal

Stayed 2 nights in Sep 2023

4/10 Poor

FARNOOSH

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom doesn’t have any hair dryer. Staff were nice. Bar was okay. Room condition was pretty bad. Bathroom in bad condition. For a couple it was only one towel. No toothbrush and toothpaste. Pool was super dirty and not cleaned.
Stayed 1 night in Aug 2023

8/10 Good

Shahid

Liked: Cleanliness, room comfort
Customer service is good. They don’t have own parking. You use public parking, which is little uncomfortable. Breakfast buffet is fair. I rate 3 star hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basic room was small but ok for 2 people. It was clean, the bathroom was dated but otherwise ok as well. There can be noise at times from neighbouring rooms when the people were loud but it was not bad. Bring ear plugs if your a light sleeper. The bed was a bit hard and the aircon and fan worked but not really the thermostat. It was just a matter of turning on and off the aircon if you needed it. The included breakfast its good value. Its a plentiful buffet catering for the breakfast tastes of many nationalities. The reception staff were friendly and helpful.
Stayed 3 nights in May 2023

10/10 Excellent

Atiq

Stayed 1 night in Apr 2023

10/10 Excellent

Eyad, dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very friendly . Rooms very clean and spacious . Nice variety of restaurants and bars and a very nice night club .
Stayed 1 night in Jan 2023

2/10 Terrible

Ibrahim Isfendiyar

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pictures and reality were far apart. Bathroom smelly.
Stayed 3 nights in Nov 2022

2/10 Terrible

Klaus

Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times. One of the main reasons is the food. They have a great French restaurant (Le Beaujolais), which can also be ordered in their first floor bar. Overall a good hotel for the price. The location is good for access to shopping and the WTC Mall.
Stayed 1 night in Aug 2022

6/10 Okay

Rochelle

Stayed 2 nights in Mar 2022

4/10 Poor

HERNANDO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Alam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Marie Jinkee

Liked: Property conditions & facilities, room comfort
I just loved the pool...
Stayed 1 night in May 2021

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jatin

Stayed 1 night in Dec 2020

2/10 Terrible

Lal

Business traveler
Disliked: Staff & service
Avoid staying here..
Avoid staying here...the WiFi never worked in my Laptop, it worked once in a while in my phone. There was no parking i was expecting a parking with the difficult situation in Abudhabi, they asked me to park in paid parking outside. There was some maintenance going on and it was very noisy when i complained they stopped it..if possible find another hotel...
Stayed 1 night in Jan 2021

6/10 Okay

Waleed

Stayed 1 night in Dec 2020

10/10 Excellent

Sanker

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Very professional and personable staff. Lots of shopping to walk to.
Stayed 1 night in Sep 2020

8/10 Good

Marie Jinkee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the pool . Not crowded but needs more cleaning
Stayed 2 nights in Aug 2020