Grand Hotel Acapulco & Convention Center

Photo gallery for Grand Hotel Acapulco & Convention Center

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On the beach, beach cabanas, beach umbrellas, scuba diving
On the beach, beach cabanas, beach umbrellas, scuba diving
On the beach, beach cabanas, beach umbrellas, scuba diving
Indoor pool, 2 outdoor pools

Overview of Grand Hotel Acapulco & Convention Center

Grand Hotel Acapulco & Convention Center

3.5 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Avenida Costera Miguel Aleman No 1, Acapulco, GRO, 39869

Explore the area

  • Popular LocationIcacos Beach2 min walk
  • Popular LocationEl Veladero National Park10 min walk
  • Popular LocationAcapulco Convention Center19 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)25 min drive

Choose dates to view prices

About this area


Located on the beach, Grand Hotel Acapulco & Convention Center is in Costera Acapulco neighborhood and is connected to a shopping center. The area's natural beauty can be seen at El Veladero National Park and Icacos Beach, while Naval History Museum and Sinfonia are cultural highlights. Traveling with kids? Consider Botanical Gardens of Acapulco and Barco Palao.

What's nearby

  • Icacos Beach - 2 min walk
  • El Veladero National Park - 10 min walk
  • Acapulco Convention Center - 19 min walk
  • Acapulco Golf Club - 8 min drive
  • Botanical Gardens of Acapulco - 9 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive


  • Mc Carthy's Irish Pub Costera - 4 min walk
  • Buffalo Xtreme Acapulco - 6 min walk
  • El Pesca'O - 7 min walk
  • Zolache - 8 min walk
  • Carmenère - 8 min walk

About this property

Grand Hotel Acapulco & Convention Center

Beachside hotel to enjoy 2 outdoor swimming pools and sand beach
Pets not allowed Check-in time starts at 3 PM Check-out time is noon
Grand Hotel Acapulco & Convention Center offers 605 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LED televisions come with premium cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Acapulco hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.


English, Spanish

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 0.0)

Parking and transportation

  • Self parking on site (MXN 120 per night)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 275-300 for adults and MXN 165-200 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Indoor pool
  • Motor boating
  • Motorized watercraft
  • Playground
  • Scuba diving
  • Water skiing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground


  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 9


  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains


  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower


  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Minibar

Outdoor space

  • Balcony


  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - 6 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 275 and MXN 300 for adults, MXN 165 and MXN 200 for children (approximately)
  • Fee for wireless Internet in public areas: MXN 0.0 (rates may vary)
  • Self parking fee: MXN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Acapulco Grand Hotel
Grand Acapulco
Grand Hotel Acapulco
Acapulco Grand Mayan
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Hyatt Regency Acapulco
Hyatt Acapulco
Hyatt Acapulco
Acapulco Grand Hotel
Acapulco Hyatt
Grand Hotel Acapulco
Acapulco & Convention Center
Grand Hotel Acapulco & Convention Center Hotel
Grand Hotel Acapulco & Convention Center Acapulco
Grand Hotel Acapulco & Convention Center Hotel Acapulco

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 314 out of 987 reviews
5 - Excellent 32%
Rating 4 - Good. 349 out of 987 reviews
4 - Good 35%
Rating 3 - Okay. 164 out of 987 reviews
3 - Okay 17%
Rating 2 - Poor. 92 out of 987 reviews
2 - Poor 9%
Rating 1 - Terrible. 68 out of 987 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities

3/5 Okay

Stayed 5 nights in Apr 2019

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible rooms smell like mold ..staff is so rude, management was worse
Stayed 6 nights in Nov 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was good. The hotel is being remodeled and looks to be heading in a good direction.
Stayed 4 nights in Nov 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019