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Holiday Inn Resort Acapulco

Photo gallery for Holiday Inn Resort Acapulco

Primary image
On the beach, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Holiday Inn Resort Acapulco

Holiday Inn Resort Acapulco

3.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690

Explore the area

  • Popular LocationIcacos Beach1 min walk
  • Popular LocationCondesa Beach4 min walk
  • Popular LocationDiana the Huntress11 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)16 min drive

Choose dates to view prices

About this area

Acapulco

Holiday Inn Resort Acapulco is located in Costera Acapulco, a neighborhood in Acapulco, and is in the entertainment district and on the beach. Naval History Museum and Sinfonia are cultural highlights, and travelers looking to shop may want to visit Diana Galleries Mall and Plaza Bahia. Traveling with kids? Consider Botanical Gardens of Acapulco and Barco Palao. With jet skiing, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.
Visit our Acapulco travel guideOpens in a new window
Map

What's nearby

  • Icacos Beach - 1 min walk
  • Condesa Beach - 4 min walk
  • Acapulco Golf Club - 9 min walk
  • Diana the Huntress - 11 min walk
  • Acapulco Convention Center - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 16 min drive

Restaurants

  • Forza Italia - 5 min walk
  • El Jaguar - 6 min walk
  • La Playita Santa Lucia - 7 min walk
  • Tabasco Beach - 7 min walk
  • Terra Luna - 7 min walk

About this property

Holiday Inn Resort Acapulco

3.5-star family-friendly hotel in the heart of Costera Acapulco
18 holes of golf, a poolside bar, and a terrace are just a few of the amenities provided at Holiday Inn Resort Acapulco. With amenities like a beachfront location and beach towels, this hotel is the perfect place to soak up the sun. The onsite international cuisine restaurant, Terraza Santa Lucia, features ocean views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and wedding services
  • A front desk safe, a porter/bellhop, and express check-out
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Holiday Inn Resort Acapulco feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Balconies, coffee/tea makers, and limited housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 145.00 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: MXN 250.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Terraza Santa Lucia

Things to do

  • 18 holes of golf
  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - midnight

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: MXN 250.00 per person (approximately)
  • Valet parking fee: MXN 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Acapulco Holiday Inn Resort
Holiday Inn Acapulco
Holiday Inn Resort Acapulco
Fiesta Inn Acapulco
Holiday Inn Resort Acapulco Hotel Acapulco
Holiday Inn Acapulco Acapulco
Holiday Inn Resort Acapulco Hotel
Holiday Inn Resort Acapulco Acapulco
Holiday Inn Resort Acapulco an IHG Hotel
Holiday Inn Resort Acapulco Hotel Acapulco

Frequently asked questions

Does Holiday Inn Resort Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Holiday Inn Resort Acapulco?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Acapulco on Aug 22, 2022 start from $59.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Acapulco?

Valet parking is available for MXN 145.00 per night.

What time is check-in at Holiday Inn Resort Acapulco?

Check-in is from 4:00 PM - midnight.

What time is check-out at Holiday Inn Resort Acapulco?

Check-out is at 11:00 AM.

Where is Holiday Inn Resort Acapulco located?

Located in Costera Acapulco, this beachfront hotel is next to a golf course and within a 5-minute walk of Icacos Beach and Condesa Beach. Playa El Morro and Acapulco Golf Club are also within 15 minutes.

Can I cancel my reservation for free at Holiday Inn Resort Acapulco and receive a full refund?

Yes, Holiday Inn Resort Acapulco offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Resort Acapulco cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 392 out of 1000 reviews
5 - Excellent 39%
Rating 4 - Good. 353 out of 1000 reviews
4 - Good 35%
Rating 3 - Okay. 162 out of 1000 reviews
3 - Okay 16%
Rating 2 - Poor. 46 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 47 out of 1000 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
It was a great customer service. No roaches and very clean rooms.
Stayed 1 night in Aug 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels had stains on them, there was no remote for tv or AC in the room, the bathroom sink was dirty we couldn’t used it.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. There was a plumbing issue with my room because the hot water did not work and it took a long while for them to change my room, which was not as nice as my original room but it was okay. Thanks.
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic... the staff was friendly and helpful
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francisco ,jesus ,karina have a great customer service they went more than beyond....to please us ...it was my birthday celebration and they help us to have a great party I highly recommend this hotel because of the great value on their employees....the facility needs to have some improvement but overall was a pleasure to stay there for my 4th time
Stayed 6 nights in May 2022

3/5 Okay

Traveled with partner
Disliked: Staff & service
In two occasions (restaurant and pool) tried to charge me things I did not order and overpriced things even though in the menu indicates different. The rooms and the service in general are good but the fee is not worthy. Although the beach around the property is public there is not attempt to keep it clean and encourage to third persons not to drink and leave their garbage over there or in the rocks. It is sad because the property has a nice view. I guess they do not care at all.
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing and the staff is friendly
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay in Acapulco
It was perfect quiet, clean, comfortable, good service. I highly recommend Holiday Inn Acapulco
Stayed 11 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Acapulco! Carlos at the front desk is fantastic and very knowledgeable. He definitely deserves a raise! My family loved the breakfast and the pools. Very safe feeling all throughout the property and around. We will definitely come back soon!
Stayed 3 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs work.
Stayed 2 nights in Dec 2021