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Overview of Hotel Acapulco

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Hotel Acapulco

2.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

    Popular LocationLa Quebrada Cliffs10 min walk
    Popular LocationSinfonia14 min walk
    Popular LocationTamarind Beach17 min walk
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)48 min drive

Choose dates to view prices

About this area


Hotel Acapulco is located in Acapulco. Shoppers can check out Gran Plaza Shopping Mall, while everyone can enjoy the natural beauty of Condesa Beach and La Quebrada Cliffs. El Rollo Acapulco and Barco Palao are also worth visiting.
Popular Location

What's nearby

  • Tlacopanocha Beach - 4 min walk
  • Zocalo - 5 min walk
  • La Quebrada Cliffs - 10 min walk
  • Sinfonia - 14 min walk
  • Tamarind Beach - 17 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 50 min drive


  • Mi Piaci — 5 min walk
  • 100% Natural — 18 min walk
  • Primos — 4 min drive
  • Chi-Palace — 4 min drive
  • El Jacalito — 4 min drive

About this property

Hotel Acapulco

Hotel with 24-hour front desk, walk to Zocalo
This hotel features a 24-hour front desk and free WiFi in public areas. This hotel has 40 rooms.
Hotel Acapulco offers 40 accommodations with air conditioning.

Property amenities


  • Available in some public areas: Free WiFi

Guest services

  • 24-hour front desk

Room amenities


  • Air conditioning


  • Cable/satellite channels
  • TV



Check-in time starts at 3 PM


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Acapulco Hotel
Lh Acapulco
Hyatt Regency Acapulco
Hyatt Acapulco
Acapulco Grand Hotel
Acapulco Hyatt
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

Rating 5 - Excellent. 1 out of 7 reviews
5 - Excellent 14%
Rating 4 - Good. 2 out of 7 reviews
4 - Good 29%
Rating 3 - Okay. 0 out of 7 reviews
3 - Okay 0%
Rating 2 - Poor. 2 out of 7 reviews
2 - Poor 29%
Rating 1 - Terrible. 2 out of 7 reviews
1 - Terrible 29%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was fine except there was no hot/warm water. I never thought to ask if they have warm water for the shower.
Stayed 1 night in Feb 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I got to the hotel the place was closed for remodelation. They still took my money even tho no one was there
Stayed 1 night in Sep 2018

1/5 Terrible

Stayed 2 nights in Mar 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
sin una pequeña alberca y no te dan el controldel.aire acondicionado ni si.pides una cobija o sabana no nos la dieron se me hizo caro para las instalaciones que tienen
Stayed 2 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y exelente trato de los trabajadores del establecimiento, recomiendo tengan estacionamiento
Stayed 1 night in May 2018