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Overview of Paloma Backwater Resorts

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Featured Image
Balcony
Premium bedding, minibar, in-room safe, desk
View from Room
Premium bedding, minibar, in-room safe, desk

Paloma Backwater Resorts

4 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Explore the area

    Popular LocationAlappuzha Beach31 min drive
    Popular LocationAlleppey Lighthouse34 min drive
    Popular LocationKumarakom Boat Jetty98 min drive

Choose dates to view prices

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

About this area

Alappuzha

Paloma Backwater Resorts is located in Alappuzha. Alleppey Lighthouse is a local landmark, and the area's natural beauty can be seen at Alappuzha Beach and Vembanad Lake.
Popular Location

What's nearby

  • Alappuzha Beach - 31 min drive
  • Alleppey Lighthouse - 34 min drive
  • Marari Beach - 68 min drive
  • Kuttanad - 87 min drive
  • Kumarakom Boat Jetty - 98 min drive

Getting around

  • Thakazhi Station - 23 min drive

Restaurants

  • My Kitchen Multi Cuisine Restaurant — 6 min drive
  • Thaff Delicacy — 10 min drive
  • Dreamers — 11 min drive
  • Thaff Restaurant — 11 min drive
  • Avees Puttu House — 11 min drive

About this property

Paloma Backwater Resorts

Family-friendly resort with full-service spa and free breakfast
Along with a full-service spa, this smoke-free resort has a restaurant and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, an outdoor pool, a coffee shop/café, and a 24-hour business center are onsite. All 35 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include balconies or patios, minibars, and room service.
Paloma Backwater Resorts offers 35 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Alappuzha resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator (on request)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater Resorts Resort Alappuzha

Frequently asked questions

Can I cancel my reservation for free at Paloma Backwater Resorts and receive a full refund?
Yes, Paloma Backwater Resorts offers free cancellation on select room rates, because flexibility matters! Please refer to Paloma Backwater Resorts cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Paloma Backwater Resorts?
As of Apr 18, 2021, prices found for a 1-night stay for 2 adults at Paloma Backwater Resorts on May 12, 2021 start from $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Paloma Backwater Resorts have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is Paloma Backwater Resorts pet-friendly?
No, pets are not allowed at this property.
How much is parking at Paloma Backwater Resorts?
Self parking and valet parking are free at this property.
What time is check-in at Paloma Backwater Resorts?
Check-in is from 2 PM - 2 PM.
What time is check-out at Paloma Backwater Resorts?
Check-out is at noon.
Does Paloma Backwater Resorts provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Paloma Backwater Resorts located?
Set in Alappuzha, this family-friendly resort is within 9 mi (15 km) of Vembanad Lake, Alappuzha Beach, and Alleppey Lighthouse. Marari Beach and Kuttanad are also within 25 mi (40 km).

Overall score and ratings

2.2
Rating 5 - Excellent. 0 out of 4 reviews
5 - Excellent 0%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 1 out of 4 reviews
3 - Okay 25%
Rating 2 - Poor. 0 out of 4 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 4 reviews
1 - Terrible 50%

3.0/5

Cleanliness

2.0/5

Staff & service

0.0/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing place with fabulous views
Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019

1/5 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Do NOT recommend
Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUYER BEWARE
We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017

3/5 Okay

Liked: Property conditions & facilities
Disliked: Room comfort
مايصلح للعائلات
المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018

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