4/10 Poor
Tahni, Mancos
Traveled with family
Apr 30, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Put us in a room with a sliding glass door that would not close completely, leaving an inch floor to ceiling for howling winds and freezing air to come through, and it was snowing. Requested another room they were able to accommodate, new room was fine. At 11:30pm they called to confirm what room we were in as they were selling the other room to some other poor unsuspecting soul. Breakfast was sparse and disgusting. The dining area was not tended, we had to roll up a tablecloth covered in nasty food trash everywhere to get to the table beneath the mess. Not sure where the mess came from, there was more trash on the tables than what was available for consumption. We had coffee and an orange. At least the bed was comfortable. Had to call to get the $100 deposit on an $80 room reversed, which was no issue if ridiculous, the deposit mire than the room? It had already been done, just took a couple days to post to my card. Not our best hotel stay.
Tahni
Stayed 1 night in Mar 2024