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SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks

Photo gallery for SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks

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Indoor pool
Indoor pool
Indoor pool
Laptop workspace, iron/ironing board, bed sheets

Overview of SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks

SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks

2.5 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
10330 Hotel Ave Ne, Albuquerque, NM, 87123

Explore the area

  • Popular LocationLos Altos Golf Course18 min walk
  • Popular LocationNational Museum of Nuclear Science & History3 min drive
  • Popular LocationHinkle Family Fun Center4 min drive
  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)14 min drive

Choose dates to view prices

About this area

Albuquerque

SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks is located in Northeast Heights, a neighborhood in Albuquerque, and is in the business district. Los Altos Golf Course and Arroyo del Oso Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Winrock Shopping Center and ABQ Uptown. Looking to enjoy an event or a game while in town? See what's happening at The Downs Racetrack and Casino or Tingley Coliseum. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Los Altos Golf Course - 18 min walk
  • National Museum of Nuclear Science & History - 3 min drive
  • Winrock Shopping Center - 4 min drive
  • Hinkle Family Fun Center - 4 min drive
  • Tingley Coliseum - 7 min drive

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • The Burrito Lady — 5 min walk
  • La Salita Restaurant — 10 min walk
  • Twisters — 10 min walk
  • Basil Leaf — 11 min walk
  • Pizza Castle — 12 min walk

About this property

SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks

Business-friendly hotel in the heart of Northeast Heights
At SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks, you can look forward to free to-go breakfast, laundry facilities, and a gym. Free WiFi in public areas and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Free newspapers, multilingual staff, and a computer station
  • An elevator, ATM/banking services, and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 104 rooms feature comforts such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 7:00 AM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Dogs and cats welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Holiday Inn Express I40 Eubank
Holiday Inn Express I40 Eubank Albuquerque
Holiday Inn Express I40 Eubank Hotel
Holiday Inn Express I40 Eubank Hotel Albuquerque
Holiday Inn Express I40 Eubank

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 333 out of 980 reviews
5 - Excellent 34%
Rating 4 - Good. 336 out of 980 reviews
4 - Good 34%
Rating 3 - Okay. 149 out of 980 reviews
3 - Okay 15%
Rating 2 - Poor. 114 out of 980 reviews
2 - Poor 12%
Rating 1 - Terrible. 48 out of 980 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was great, staff was friendly, and the room was clean. The fitness center was really messy and obviously hadn't been cleaned. The hot tub in the pool area was not working and the bathroom by the fitness center/pool had a clogged toilet and it smelled like sewage. Wet and dirty towels were strung about in several places. Also, the area didn't seem extremely safe.
Stayed 1 night in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay enough time to get an actual rating.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great to stay at. We were traveling with our dogs and stay at Best Western's when we can; I noticed SureaStay was operated by Best Western so we wanted to give a try. We only needed to stay one night but would definitely be willing to stay again if we pass through again!
Stayed 1 night in Dec 2021

2/5 Poor

Disliked: Amenities, property conditions & facilities
Staff did not wear face masks as required by state mandate, shower drained slowly, no video image on TV, security seemingly oblivious to noisy neighbors 8pm-1am, unable to contact security after hours. Staff was polite but try to give me an unsanitized and unclean room when first room had problems with the shower. Have stayed here several previous times. This was the worst. I will not be returning here.
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, easy parking
Stayed 1 night in Dec 2021