Search Guest Houses in Alturas

"Hotel was fine. Problem was reservation management. I booked a room in mycar on way to hotel and paid for it as I had no plan tk cancel or change and when I got there 30 minutes later I found out that I hit the wrong date. I booked it for the following night. Receptionist was no help. I called Hotels.com they said they had to get Rodeway in reservations to change the date to current night. They refused to change it. I then had to pay for another night. They are that desperate. Hotel.com said they would request a refund. Rodeway Inn again refused to issue a refund. What pitiful customer service for a simple mistake and can't believe they are that desperate to steal $100 from me. I will never stay at another Rodeway Inn. or use Hotel.com ever again. I have used Hotel.com for years but now that Expedia bought them out they suck."

"Breakfast staff on Saturday was amazing. Sunday staff didn't hold a candle to the woman the day before."

"Surprisingly better than I thought"

"Good"

"Super nice! Staff was very friendly and the room was really clean. Breakfast was really good too even though they ran out of coffee quickly and didn't refill it-- there was coffee in the room."

"The experience was top notch from the arrival to the departure. Clean , organize and safe property conveniently located to everything possible. The staff and team members were very polite and cosice , could ask for more of a fluid seamless system they have conquered!"

"The hotel is in the parking lot of an outside mall. That is an added benefit as they have burger places, ice cream, seafood and craft beers. There is also a large IMAX theater. Parking was ample. The staff is friendly and accommodating. (I paid with PayPal.) I can understand placing a hold on a credit card for incidentals. I am ok with that part, but to charge me $5 to put the hold on it is unfair. They put a $30 dollar hold on your credit card then give you back almost 25.00 as they added taxes to the $5, they kept. Wow, that screams scam. Anyways, other than that the bed was nice, breakfast was good and overall, not bad for the money. They need to update the rooms a little. The bathrooms are starting to show their age. We would recommend."

"We had a very disappointing experience on Saturday, April 18th. We ended up never receiving our food. We waited a long time, and no staff member provided any explanation or updates about the delay. Eventually, we had to leave. Poor communication and service overall. Not what we expected, especially for a paid meal."

"Yes, food was good, dinning area clean"