Positano is one very expensive place to stay at especially if you’re staying downtown. This hotel is quite a little surprise and it’s only a 11 minute walk from downtown just don’t do the stairs at the base of the mountain to get there as that’s like going to Hell and back physically. The hotel was a great surprise. The beds are a little dated, the same with the rooms, but it really doesn’t matter when you open the doors out to the balcony and look out to the sea. The hotel rooms were fantastic with their Positano charm floors and decor. The bathroom is a little small, but that’s like being in Italy as a whole . The breakfast was fantastic. The customer service was really fantastic. Jessica really is an amazing person who helped out in every which way when we had a problem or needed a reservation. This by no means is a place like The Four Seasons, but for the money and location, it offers a great amount for its visitors. The customer service really blew me away here, and that within itself deserves five stars. Everybody walks in Positano and it really isn’t that bad of a walk when you’re going down to Chez black restaurant or downtown plus walking down the hill there’s a variety of shops to stop by to the same with fantastic restaurants across the street and gelato around the corner. Don’t get diverted by the hotel online ratings. If you’re looking for a small old world charm Positano classic stay and here not ata big hotel, this is the place to go too.
Highly recommended!