Check in was a breeze - Lara at the front desk was efficient and knowledgeable. Very polite and helpful. The gentleman, Yasser, who offers coffee in the lobby is a true service oriented employee.
He always had a smile and was a welcome sight offering awesome hospitality and flavourful coffee! Exactly what you expect in the Middle East. The room was both modern and clean. The shower/bath tub was large and the water hot. There was every amenity in the room and bathroom that we could hope for. After a good nights sleep, the massive breakfast was a welcome sight; too much to chose from! The Rest. Mgr., Mr. Rami Fawzi, was very attentive and very hands on. He assisted his staff and was a leader to his team. The restaurant ran like clock work. Very nice presentation with the food fresh, well prepared and plentiful. Check out was easy and we were helped out with our luggage and into the waiting car. Would definitely consider staying there again when in the area but for more than one night to experience the spa and other amenities of the lovely, modern hotel