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Frequently asked questions

Does Regency Palace Amman have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM–6 PM.

Is Regency Palace Amman pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regency Palace Amman?

Self parking and valet parking are free at this property.

What time is check-in at Regency Palace Amman?

Check-in is from 2 PM - midnight.

What time is check-out at Regency Palace Amman?

Check-out is at 2 PM.

Does Regency Palace Amman provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Regency Palace Amman located?

Located in Al Abdali, this luxury hotel is within a 10-minute walk of Royal Culture Center, King Hussain Sports City, and Hussain Luna Park. Maxim Mall and International Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free at Regency Palace Amman and receive a full refund?

Yes, Regency Palace Amman offers free cancellation on select room rates, because flexibility matters! Please refer to Regency Palace Amman cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.2
Rating 10 - Excellent. 10 out of 64 reviews" "
" "10 - Excellent 16%
Rating 8 - Good. 13 out of 64 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 20 out of 64 reviews" "
" "6 - Okay 31%
Rating 4 - Poor. 15 out of 64 reviews" "
" "4 - Poor 23%
Rating 2 - Terrible. 6 out of 64 reviews" "
" "2 - Terrible 9%

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.3/10

Property conditions & facilities

4.0/10

Eco-friendliness

2/10 Terrible

FIRAS
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need total new renovation.
Stayed 2 nights in Oct 2022

10/10 Excellent

David
Liked: Cleanliness, amenities, property conditions & facilities
I love the rooftop pool which was the main reason I booked this hotel. It is clean and has a beautiful view over the city. However, it closes at 6pm.
Stayed 1 night in Oct 2022

6/10 Okay

Ahmed
Disliked: Cleanliness
Stayed 2 nights in May 2022

6/10 Okay

Victor D
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A 3 star shadow of a former 5 star diamond...
Really good customer service experience at check-in from the young lady who checked me in and the bed offered a great sleep. The hotel however shows its age and the carpet is well worn in the rooms along with very tired furniture. This hotel would have been a shiny jewel in the crown decades ago and it's a shame that it now is but a mere shadow of a former glorious self. Also even on the non-smoking floors, guests would be smoking so the smell floats in the corridors and into the room.
Stayed 1 night in Jan 2020

6/10 Okay

Omar
Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic decor, Xmas tree was awesome! Def recommend
Stayed 1 night in Dec 2019

10/10 Excellent

nasser
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019